Job Description

FunctionIndia BUPay BandE4 to M2RoleAs a Executive- AVR, you will be a part of the Customer Experience team and will report to Lead- AVR. The purpose of your role will be:
1. To rectify the Accidental vehicle consignment.
2. Coordination with different departments to repair the vehicles with Zero defects.
3. To save the cost of repairs and maintain lead time of vehicle repairing.A purpose driven role for youYour key responsibilities will include, but not limited to:
1. To repair & despatch all the vehicles received in our section with zero defect.
2. Implementation of new cost saving initiatives thru generating P.O. to reduce the repair cost of accidental consignment.
3. Coordination for claim and arrangement of Survey for total loss cases received in Accidental Consignment.
4. To provide the on job training to our temporary contractual manpower.
5. To support capitalized vehicle section for capitalized the vehicles, parts and engines as per the requirement.
6. To ensure the removal of hazardous materials from Accidental repair area and implementation of all safety measures in Accidental repair area as per the plant requirement.A Day in the lifeAs the Executive- AVR, you will be responsible to coordinate with different departments to repair the vehicle with zero defects and rectify accidental vehicle consignments. This role will will allow you to interact with the different stakeholders from internal to external and provide you an exciting opportunity to explore on how to make a difference in the satisfaction levels of the customers directlyAcademic Qualification & Experience- Diploma/B.E./ B.Tech.- Mechanical/ Electrical/ Automobile
- 2-3 years of experience in Service/Technical departmentTechnical Skills/Knowledge- Technical knowledge/Product knowledge
- Data Analytics
- MS Office
- Channel Management
- SAP OperationsBehavioural Skills- Interpersonal Skills & Communication
- Time Management
- Team Management
- Conflict Management & Negotiation
- Ability to operate under constraintsWhat will it be like to work for HeroAs the world's largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India's proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.About HeroHeadquartered in New Delhi (India), is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision Be the Future of Mobility, Hero MotoCorp plans to achieve its next 100 million sales by 2030.We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp's eight \'green\' manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 - its first EV - in India and plans to launch the product in global markets.We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India's flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp's Global Corporate Partner.Read moreBe with the best. Be your best. Catch-up on all our .Recruitment assessments - We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Hero MotoCorp