Job Description

Company Profile:


BARE Associates International specializes in customer experience research including mystery shopping, customer satisfaction surveys, pricing studies, brand standard evaluations, audits, and inspections for clients globally. We are seeking talented, educated, resourceful, and passionate associates to join our team. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills.






Our Company Focus is to remain the world's leading provider of customer experience research programs with 100% client satisfaction.




POSITION AVAILABLE : Executive Assistant to General Manager.


Position Summary: Provide administrative and business assistance to the General Manager to ensure business goals are met with efficiency and quality.



Responsibilities:


• Assist GM in communication with potential and existing clients, understand client requirements, and relay the same to the internal team.
• Pricing and proposal reviews
• Prepare and follow up on signed contracts, opportunities for partnerships, and system updates on behalf of GM.
• Coordinate with different teams to provide an update to the GM on status of newly onboarded clients and following through on any pending items before execution of the program.
• Prepare and follow up on signed contracts and set up the updates in Bravo as needed when contract has been signed.
• Communicate with different departments on escalations, challenges, and concerns and categorize them as per criticality into high, medium, and low buckets for resolution. Support in resolving low and medium critical challenges.
• Assist in communicating important feedback from clients internally and respond to high volumes of emails/phone calls.
• Manage meetings and keep the calendar up to date.
• Develop familiarity with program specification changes and their impact on costing and client fees; swiftly communicate such changes to impacted personnel.
• Summarize required information for meetings with Internal Stakeholders and Clients and update the Action Items and Timelines post meetings as needed.
• KPI review for all departments with General Manager and strategic planning for insufficient results. Timely tracking of goals of the reporting managers including self.
• Perform other needed duties as assigned by management.





Associated Knowledge/Skills/Abilities Required:


• Demonstrated proficiency with MS Word, Excel, PowerPoint, and Outlook.
• Proficiency with spelling, grammar, and proofreading.
• Proficiency in written and verbal communication English and business e-mailing etiquette.
• Ability to interact effectively within all levels of the organization including Stakeholders.
• Ability to use logical reasoning when making decisions and handle confidential information in a professional manner.
• Ability to work with diverse individuals by phone, in person, or through electronic communication means.
• Problem-solving, and conflict-resolution skills.
• Ability to understand people and data





Minimum Qualifications:


• Any Graduate with 2-3 years experience in a similar role with Multi-tasking capabilities.





Competency Skills:


• Strong written and verbal communication skills; ability to listen and ask for clarification.
• Ability to foster a positive team environment.
• Multitasking and result-driven person with a strong knowledge of business concepts
• Keen understanding of the sales process from lead generation to handover of projects to operations staff.
• Ability to learn and apply detailed knowledge of the customer experience research industry.





Reports to - Coralin Rosario - General Manager.





Salary offered - 4 Lpa to 5.50 Lpa.





Location - Mumbai, Hybrid





If you find the above skill sets match your experience, please send your updated CV to hrindia@bareinternational.com



BARE International recognizes the value of diversity, the intrinsic need for inclusion, and the current barriers to true equity. Should you desire a reasonable medium in submitting your interest for this role, please get in touch with us (Helengale or Shruti) at hrindia@bareinternational.com. All protected classes and those with differing abilities are especially encouraged to apply.




•BARE International would like to store your CV in its Bamboo HR Hiring database for 2 years for the purpose of providing you opportunities in case of similar openings within the BARE Group. Your data is handled by HR professionals of BARE International and is kept on servers at North America. Details about the Data handling at BARE can be obtained at BARE's• •Privacy Policy . For questions or requests to revoke this consent you can any time contact IN on our• •Data Privacy Webform .•