Job Description

Role Description

This is a full-time on-site role. The candidate will be responsible for handling administrative tasks such as managing appointments, screening candidates, vendor management, budgeting and billing. The manager will also assist the marketing team and hence this is a blended profile - operations mixed with marketing.

Qualifications

• Proactive and fast-paced, comfortable with things starting out
• You have excellent English & interpersonal skills
• Highly proficient with Google Sheets and basic office software

Responsibilities

• Manage Front Desk: Welcome patients and visitors with a friendly and professional demeanour, ensuring they feel comfortable and attended to.
• Lead Calling: Answering queries and leading to conversion.
• Maintain Operations: Manage staff and maintain the office with necessary materials.
• Manage recruitments: Help in recruitment, screening, drafting offer letters etc.
• Vendor Management: Source, procure and coordinate with vendors for requirements.
• Appointment Scheduling: Manage appointments, and maintain and update patient records.
• Billing and Payments: Process payments and assist with billing-related inquiries.
• Assist with Marketing: Provide support to staff as needed
• Phone and Email Communication: Answer phone calls, respond to emails, and provide accurate information or direct inquiries to the appropriate staff member.

Company Description

EPIA is a women's health clinic that offers affordable solutions for women looking to check, plan, or preserve their fertility. The clinic is located in South Delhi, India. Website - epia.co

The clinic location is Green Park (South Delhi) - 800 meters from the metro station

Salary = Fixed + Incentives (hike on last salary)

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Application Question(s):

• Please share your last salary?
• Do you have any previous work experience at a clinic?

Experience:

• Operations management: 1 year (Required)

Work Location: In person