Job Description

Who You'll Work With
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You will be an integral part of our Global Administration team, based in our vibrant McKinsey Global Capabilities & Services office in Bengaluru/Gurgaon. This team excels in providing exceptional administrative, organizational, and logistical support, enabling our colleagues and the firm to operate efficiently and fulfill our mission of creating positive, enduring change in the world. You will collaborate with consultants, firm leaders, external clients, and vendors, and support managers and partners based in other offices, while working closely with your team of executive assistants onsite.
A career at McKinsey is a journey of growth. As part of our local community in Bengaluru/Gurugram you will immerse yourself in dynamic culture that accelerates your development. Working from the office, we're constantly teaching each other, and learning from each other, every day. We're committed to creating an environment for you to unleash your potential, helping you grow into a better colleague and to succeed in your role.
What You'll Do
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You will provide dedicated administrative support to several executive-level colleagues always maintaining a customer-focused approach and demonstrating the highest standards of customer service.
You will organize their busy workdays, ensure smooth progress of their projects, communicate on their behalf with our clients, and effectively solve problems by collaborating with others. This involves developing close working relationships to fully understand priorities and working preferences of supported colleagues, aligning on a cooperative operating model, anticipating and proactively addressing their needs.
Your responsibilities will include managing complex calendars, coordinating international travel, and facilitating communication with clients and internal teams. You will employ advanced communication skills to negotiate, persuade, and navigate complex situations. You will develop solutions to often ambiguous scenarios and manage them end-to-end by applying high level of ownership, practical judgement and resourcefulness. Your adaptability and resilience will be crucial in navigating the fast-paced and dynamic nature of our work, often under tight deadlines.
We're seeking professionals with an attention to detail and ability to problem solve in a collaborative and inclusive team environment. We place a high value on emotional intelligence. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. This role is an excellent opportunity for professionals with experience in customer service, corporate administration, tourism, hospitality, aviation or those currently in assistant roles who want to further develop their knowledge and ability. We offer extensive training to help you deepen your skills and grow your expertise.
To better understand the role, see a day in the life of our executive assistants.
As a people-first firm, we offer a competitive salary, plus an exceptional benefits package that includes: Physical and mental well-being • Healthcare coverage for you, your spouse/domestic partner, and children, including medical, dental, mental health, and vision
• Life and business travel accident insurance
• Paid time off
• Additional paid time off to volunteer and support charitable causes
Financial well-being • Annual performance-related bonus
• Fully paid leave for new parents
Learning & development • Comprehensive onboarding to your new role
• Learning programs (including unlimited access to e-learning courses), coaching/mentorship opportunities, and feedback culture
• Professional development opportunities for career growth across our firm
Perks • Modern office space with free snacks and beverages
• Comfortable and reliable transportation provided to and from the office
• Competitive rewards and recognition
Supportive community • International, diverse, equitable, and inclusive environment with office- and firm-wide initiatives and communities
• Well-being initiatives and connectivity events

Qualifications
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• Ability to communicate effectively, both verbally and in writing, in English (C1 level - CEFR or equivalent)
• University degree or equivalent educational qualification
• 1+ years of professional experience preferred
• Strong email and calendaring skills
• Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred
• Outstanding customer orientation and ability to professionally handle confidential and/or sensitive information
• Excellent administrative, organizational, and problem-solving skills
• Ability to work effectively in a fast-paced, deadline-driven environment (including prioritization skills, flexibility toward change, sense of urgency, and dealing with ambiguity)
• Strong attention to detail, can-do attitude, and ownership mindset
• Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams
• Ability to establish and strengthen relationships with colleagues, customers, and external vendors across the globe