Job Description

:Position TitleExecutive - AR & Trade - Service ARFunction/GroupFinance Shared ServicesLocationMumbaiShift Timing11 am to 8 pmRole Reports toAssociate Assistant Manager - Service ARRemote/Hybrid/in-OfficeHybridABOUT GENERAL MILLSWe make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and H\xc3\xa4agen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerateus into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check outGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check outWe advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.JOB OVERVIEWFunction OverviewThe Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether thats brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results - what we call our Strategic Priorities - but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.For more details about the Function please visit thisPurpose of the roleThis position is responsible for managing the administrative and product delivery issues and service-related deductions for one or more General Mills customers. AR Specialist duties will include prompt and accurate reconciliation of customer invoices, collaboration with General Mills Finance and Global Process Owner team to resolve discrepancies and issue payments to our customers, as well as strict adherence to all audit control requirements.KEY ACCOUNTABILITIES80% of Time - Operational Management

• Identify and resolve potential Service AR issues of the customers.
• Maintain an accurate and current accounts receivable trail balance. Pivotal role in AR identification, coding and clearing.
• In-depth research & analysis on deductions and maintaining the ageing report.\\
• Ensure accurate payment to customer in timely manner.
• Provide assistance in resolving issues relating to Order Management. (Damage, Shortage, Unsaleables etc.)
• Liaison Process Analyst and ICS CTA for query solving on research or unique customer behavior that need intervention
• Adherence to all audit control requirements and SOX requirements.

20% of Time - Knowledge management

• Ensure accurate documentation of the process and customer specific behavior exceptions
• Timely review and highlight to Process Analyst of deviations and standardization opportunitie

MINIMUM QUALIFICATIONS

• Education - Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered)
• Experience- 2-3 Years of minimum years of related experience required

PREFERRED QUALIFICATIONS

• Preferred years of related experience: 2+ years
• Preferred Major Area of Study: Finance & Accounts/ BMS/BBS

Specific Job Experience or Skills Needed

• Basic understanding of finance and accounting with more focus on Accounts receivable Management.
• SAP Knowledge, MS Office etc.
• Strong customer relations & Communication

Competencies/Behaviors required for job

• Courage to question without hesitation, recommend and influence
• Participate and support enhance efficiency and effectiveness for the team and stakeholders
• Yearn to lead process changes through expertise and knowledge
• Ability to independently solve self-problems
• Commitment to superior customer service

COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for whats next.

General Mills