Job Description

:
India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. :
Job Overview
This position is responsible for managing the administrative and product delivery issues and service-related deductions for one or more General Mills\xe2\x80\x99 customers. AR Specialist duties will include prompt and accurate reconciliation of customer invoices, collaboration with General Mills Finance and Global Process Owner team to resolve discrepancies and issue payments to our customers, as well as strict adherence to all audit control requirements.

Job Responsibilities
80% of Time Operational Management

• Identify and resolve potential Service AR issues of the customers.
• Maintain an accurate and current accounts receivable trail balance. Pivotal role in AR identification, coding and clearing.
• In-depth research & analysis on deductions and maintaining the ageing report.
• Ensure accurate payment to customer in timely manner.
• Provide assistance in resolving issues relating to Order Management. (Damage, Shortage, Unsaleables etc.)
• Liaison Process Analyst and ICS CTA for query solving on research or unique customer behavior that need intervention
• Adherence to all audit control requirements and SOX requirements.

20% of Time Knowledge management

• Ensure accurate documentation of the process and customer specific behavior exceptions
• Timely review and highlight to Process Analyst of deviations and standardization opportunities

Desired Profile
Education
Minimum Degree Requirements: Bachelors
Preferred Degree Requirements: Bachelors
Preferred Major Area of Study: Finance & Accounts/ BMS/BBS

Experience
Minimum years of related experience required: 2-3 Years
Preferred years of related experience: 2+ years

Specific Job Experience or Skills Needed

• Basic understanding of finance and accounting with more focus on Accounts receivable Management.
• SAP Knowledge, MS Office etc.
• Strong customer relations & Communication

Competencies/Behaviors required for job

• Courage to question without hesitation, recommend and influence
• Participate and support enhance efficiency and effectiveness for the team and stakeholders
• Yearn to lead process changes through expertise and knowledge
• Ability to independently solve self-problems
• Commitment to superior customer service

Company Overview:
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best \xe2\x80\x94 bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what\xe2\x80\x99s next.