Job description The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\'re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers have more impact than others. If you\'re looking for a career where you can make a real impression, join HSBC and discover how valued you\'ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Executive Accounts Payable Ops GSC\'s. . Principal responsibilities: Individual Contributor supporting UAE Accounts Payable process. Understand business requirements and ensure service delivery in line with agreed service level agreements and business expectations in general. Acquire complete understanding of relevant process and monitor the queues. Ability to handle escalations and complaints and resolve complex process related queries Monitoring \'Service Quality\' of the process to ensure high Customer Service Standards. Produce, analyze and interpret MI to support/improve performance. Identify and escalate potential showstoppers and provide solutions. Identify opportunities for process re-engineering / improvement and initiate best-practice sharing. Understand the control environment and drive / implement controls Ensure compliance with Audit requirements for respective area Build professional relationship with colleagues in the related process and other areas Requirements Requirements: A Commerce Post Graduate with 3+ years of experience or B.Com with 3+ years of experience in Accounts Payable function. (E) Good Communication skills - Both verbal and written in English (E) Knowledge of end to end Accounts payable activities. (Preferred) Exposure to accounts payable applications and database handling with good knowledge of MS Office (Excel and Word) (E) Good analytical, statistical and data mining skills to study trends, make projections and to interpret numeric information (Preferred) Knowledge and experience in planning and organizing techniques as well as in problem solving techniques (Preferred) Ensure control processes are in place to maintain data integrity Ability to build rapport within team and relate to a wide range of people. Flexible to work in shift s (E) Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. You\'ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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