Job Description

Is responsible for handling a range of complex HR projects and issues (employee experience, organisation transformation, leadership development, training, pay and benefits, performance management, people management, business change)

• Partners with our clients, taking ownership of their HR issues and initiatives, and work to resolve these to ensure that best possible outcomes are achieved for the client

• Develops an in-depth knowledge of our clients businesses whilst building and maintaining strong client relationships to strengthen and grow existing accounts

• Carries out detailed project work for clients and where appropriate draft well-structured and comprehensive reports to inform the clients management decisions.

• Designs and facilitates strategy sessions, training programs and learning modules for clients around Leadership development, coaching, engagement action planning, managerial effectiveness, DEI and other related topics

• Designs and executes a variety of Employee Experience Management programs around Annual Engagement, Pulse, Life Cycle, 360 Feedback using best practices on survey design and employee research

• Runs advanced analytics on survey data to establish or compare with benchmarks and to find key insights based on segmentation and other criteria

• Maintains HR data integrity by ensuring the accuracy and consistency of data

• Ensures that the teams deliverables fit the project focus, scope, and clients needs

• Is extensively involved in presenting insights from the employee research data to C suite executives across clients

• Executes EX Advisory Insights initiatives inclusive of competitor research, social media trends, Employee Experience practices across industries

• Actively contributes to content development such as white papers and articles for publishing; Engage from time to time in social media initiatives on building Merkle advisory brand

• Minimum of 7 to 8 years professional experience in employee engagement, people analytics or talent management practices in the HR domain

• Must have experience of working in a consulting environment handling multiple projects and client relationships

• Knowledge of employee research principles, processes, and other inquiry methods such as Focus Groups, ethnography and Interviews

• Working knowledge of statistics and primary research experimental design

• Familiarity with various survey and analysis platforms and tools: Qualtrics, SPSS

• Masters degree preferably in social sciences, organizational psychology, economics, econometrics or

• Masters in business administration with specialization in HR from tier 1 or 2 schools

• Can think independently and is able to apply best practice HR to a variety of straightforward and complex situations

• Can identify risks of taking different courses of action and can seek appropriate advice when needed

• Has strong communication and presentation skills

• Has excellent client relationship management and stakeholder management capabilities

• Strong Facilitation skills with experience in designing and delivering training sessions for participant groups across different seniority levels

• Effective written, storytelling, verbal, and presentation skills

• Proficient with Microsoft Office Suite

• Strong analytical and problem-solving skills

Ciel HR