Etmoney Customer Experience Specialist (2 6 Yrs) Gurgaon/gurugram (after Sales/customer Service)
Job Description
: - Customer Service is one of the key functions at ET Money. It\'s one function where we directly interact with users, get insights and play a pivotal role in long-lasting relationships.- Empathy and speed are two keys levers that help us manage the flow and create a positive experience for users. Role & Responsibilities :- You will have the responsibility of taking complete ownership in sorting out the queries of the prospective /existing investors so that he/she can invest /continue to be on our platform with no doubts/queries left in his mind.- You will play a key role in shaping the perception of customers about ET Money and help them invest in our platform.Skill Set Required:- You must have effective written and oral communication skills.- You must have strong knowledge of MF products.- You need to have good coordination skills and the ability to work with different teams.- You must have 2+ years of experience in MF industry.- You must be NISM certified. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3309024
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear