Job Description

Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Education Desired : Bachelor of Computer EngineeringTravel Percentage : 5 - 10%ETL DataStage and SAP Business object AdminAre you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.About the teamThis role is a part of our CPD SRE support Team. Involves in implementing, maintaining, and supporting applications software that is delivered on time and within budget. Work closely with customers, business analysts, and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with the business.What you will be doing

• Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution.
• Perform client reporting incident ticket investigation and provide a resolution within an SLA.
• Perform change deployment and certification, application performance, application operations management, and development support.

What you bring:

• Must have 10+ years experience Datastage and SAP Business object Admin and Support experience
• Must have experience with Unix/Linux-based applications, including a very good knowledge of Unix/Linux commands.
• Experience with BO 4.3 (XI and higher) to manage Incident Triage and upgrade the environment to a higher version.
• Must have experience in Oracle & SQL Server Database
• Experience setting up and configuring Windows/ Linux servers
• Strong automation experience using a variety of scripting languages
• Must have experience within a structured Ticketing Management environment (Incident Ticket, Problem ticket, Change ticket, and Service Request)
• Knowledge of Site Reliability Engineering practice and mindset is preferred.

Bonus if you have:

• Experience in troubleshooting problems with complex reports and data.
• Experience in monitoring applications, response time, system performance tuning, Installations, upgrades & maintenance activity
• Performs data analysis, data reconciliation, and data retrieval from various systems along with identification of data gaps and data quality issues.
• Ability to multitask & work with clients with good soft skills with good turnaround time
• Knowledge of SNOW, Splunk, PowerShell, and Dynatrace is preferred.

What we offer you :

• An exciting opportunity to be a part of the Worlds Leading FinTech Product MNC
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• With a broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back to your community

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

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