Job Description

Estate ManagerProperty & Asset ManagementWhat this job involves:About the role

• To provide an efficient and effective Property Management service, ensuring professional and proactive management approach.

Responsibilities

• Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high-class industry standard.
• Ensure all services are performed as per Standard Service Specifications.
• Ensure preparation of Property management budgets and perform collection
• Manage the budget efficiently and yield cost savings where possible without compromising quality of service.
• Maintain site accommodation and services, through contractors and direct labour, in most cost effective way.
• Ensures occupancy of sites complies with statutory legislation.
• Ensure quality of staff, appraising and developing them to ensure maximum contribution.
• Proactive liaison with local and Delhi municipal authorities.
• Interviews, selects, hires, supervises and reviews qualified Property operation staff
• Advise Management Commercial to insure compliance with basic statutory requirements like licenses, permits etc.
• Ensures that all client deliverables are submitted in a timely manner.
• Acts as the liaison to local community public interest groups
• Oversees all vendor bidding
• Ensures that entire staff maintains a critical eye on all aspects of Property physical care
• Formulate strategic directions towards effective management of Property operation.
• Provides suitable business controls & administer policies/ processes / procedures.
• Formulates suitable budgeting controls
• Advise management on budgeting (Operational / revenue).
• Monitor SLA\xe2\x80\x99s & KPI\xe2\x80\x99s towards effective service delivery
• Reviews / Sanctions annual business plans.
• Ensure that company policies and procedures are consistently applied to required standards.
• Manage hard and soft copy data and e-mails and ensure all client files are updated.
• Deal with owners/tenants queries verbally and in written form.
• Manage on-site staff and associated relevant employment issues.
• Oversee budget, billing & ensure that timescales are met and review accounting information to ensure accuracy.
• Carry out regular site visits to ensure all buildings are in good order.
• Circulate information to residents concerning management issues.
• Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.
• Review and agree all circular & client correspondence including newsletters ensuring that communication is regular
• Quickly resolves emergency maintenance issues.
• Facilitate learning and development for all the team members of the department.
• Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, govt. authorities, statutory agencies with consummate ease.
• Streamlining processes and resources available for the project to achieve desired outputs within deadlines.
• Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets.
• Coordinating activities for the identification of training needs of employees for upgrading their technical skills.
• AMC finalization & further co-ordination
• Preventive Maintenance formulation & implementation
• Develops/maintains effective Asset specific maintenance and safety procedure manuals and enforces compliance
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensure timely submission of client approve cost sheet to JLL office and follow for receive the invoice from JLL office
• Submitting the invoice to the client and follow up for payments.
• Ensure following of all requirements update by RO / HO / SME and ensure closures of all required reports.
• Ensure the site team attendance for various activities / training conducted by the regional team.

Experience & Education

• A bachelor\xe2\x80\x99s / master\xe2\x80\x99s or equivalent degree with 5 \xe2\x80\x93 10 years\xe2\x80\x99 experience in Hospitality/Property management Industry
• Ability to train, assign, organize, prioritize, motivate, supervise and evaluate the work of assigned employees and contractors
• Ability to prepare and present accurate and reliable reports containing site updates, findings and recommendations
• Ability to comprehend and follow safety rules and regulations
• Must have good knowledge on computer\xe2\x80\x99s application
• Ability to communicate well with others, both orally and in writing
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and emergency situations

Behavioral Competencies

• Strategic Thinking & Leadership
• Effective mix of strategic and tactical thought process
• Excellent grasp of language as well as content generation, marketing, management and generation
• Experience working in heavily matrixed environments and leading by influence
• Expertise in influencing business strategies and aligning communications with commercial objectives

Sound like you? Here is what we\xe2\x80\x99re looking for:Energised and ExcitedThe levels of \xe2\x80\x9chands-on\xe2\x80\x9d involvement would truly exemplify the Estate Manager title, the details of service are executed primarily via management, and not as a service provider. Ability and willingness to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technologyWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site \xe2\x80\x93Kolkata, WBIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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