Job Description

Job Title: ERP Support Trainee
Location: Udaipur
Employment Type: Full-Time

Key Responsibilities

• Provide first-level technical support to clients and internal users by addressing and resolving system-related issues.
• Maintain records of support tickets and prepare reports on recurring issues.
• Stay updated on ERP features, updates, and best practices to enhance system support.
• Conduct product demos for prospective clients, effectively communicating the features and benefits of our ERP solutions.
• Follow up with leads, address queries, and build strong client relationships.
• Collaborate with the sales and marketing teams to develop strategies for attracting new clients.
• Support the sales process by preparing presentations, sales pitches, and other necessary documents.

Qualifications and Skills

• Should have a Bachelor's degree in Information Technology or Computer Science.
• Strong analytical and problem-solving skills.
• Basic understanding of ERP systems and their functionalities (prior experience with ERP software is a plus).
• Excellent communication and presentation skills.
• Ability to build and maintain strong client relationships.
• A proactive approach to learning and problem-solving.
• Strong organizational and multitasking abilities.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Shift:

• Day shift

Application Question(s):

• Will you be able to give product demos to clients?

Experience:

• ERP systems: 1 year (Required)

Language:

• English (Required)

Location:

• Udaipur, Rajasthan (Required)

Work Location: In person