Job Title: ERP Support Trainee
Location: Udaipur
Employment Type: Full-Time
Key Responsibilities
• Provide first-level technical support to clients and internal users by addressing and resolving system-related issues.
• Maintain records of support tickets and prepare reports on recurring issues.
• Stay updated on ERP features, updates, and best practices to enhance system support.
• Conduct product demos for prospective clients, effectively communicating the features and benefits of our ERP solutions.
• Follow up with leads, address queries, and build strong client relationships.
• Collaborate with the sales and marketing teams to develop strategies for attracting new clients.
• Support the sales process by preparing presentations, sales pitches, and other necessary documents.
Qualifications and Skills
• Should have a Bachelor's degree in Information Technology or Computer Science.
• Strong analytical and problem-solving skills.
• Basic understanding of ERP systems and their functionalities (prior experience with ERP software is a plus).
• Excellent communication and presentation skills.
• Ability to build and maintain strong client relationships.
• A proactive approach to learning and problem-solving.
• Strong organizational and multitasking abilities.
Job Type: Full-time
Pay: ?10,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Application Question(s):
• Will you be able to give product demos to clients?
Experience:
• ERP systems: 1 year (Required)
Language:
• English (Required)
Location:
• Udaipur, Rajasthan (Required)
Work Location: In person
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