Job Description

Req ID: 243930 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP Specialist Advisor to join our team in Hyderabad, Telangana (IN-TG), India (IN). G10 - ERP - Oracle Techno functional - Expert/Advisor Oracle EBS Finance,Tax+Procurement - ERP - Techno-Functional Advisor Experience implementing and supporting Oracle eBusiness with emphasis on the General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Asset, Purchasing, EBTAX, Sabrix and System Administrator Modules Technical expertise in Oracle AOL, Packages, Procedures, Workflows, Reports, Shell Scripts etc. Expertise in Oracle SQL plus, TOAD to analyze the underlying data in the table Expertise in Accounting and Financial Processes Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls Work with Developers to triage production bugs Manage the queue of cases and work with users and other support teams to troubleshoot production issues Work with Product owners, BSA to support User Acceptance testing Work with Product owners and BSA to validate and sign off on Supportability functionality Participate in technical design review discussions with solution architects and provide feedback. Document support process, standard operational procedures, support reference manuals. General Requirements - Provide L1 and L2 support for the Application Maintenance engagement which is heavy off-shore and lean on-shore - Before getting into L1/L2 Support, person should be able to participate in Tranition-in as per the defined process, provide Stead state Service Deivery as per KPIs/SLAs - Should be flexible to work in 24.5 rotation model with week-end on-call for P1 & P2s. - Demonstrate Positive work attitude & communication in work co-ordination & meetings, status reporting. - To be able to independently work and at the same time, be a good team player to colloborate with stake holders as necessary - Escalate issues to the PM/DM in a timely manner and be associated for issue resolution - To be flexible work in Remote and work from office as directed by Organization leadership - Preferred Location - Hyderabad

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