Job Description

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.
This is an exciting time to join and help shape the future of the world's newest and largest consumer healthcare company, that's 100% focussed on everyday health. Come and be part of something special.
Role Overview
This role is a key member of a new geographically aligned team of ERP analysts whose responsibility will be to support users on Haleon's global ERP system to have the right access to the right modules which ensures they can do their job. In this role, you will be responsible for provisioning access to new starters and movers across the relevant ERP modules, coordinating required learnings with the market training plan to bring users effectively and quickly on board & providing the required application access as per the standard documented process.
Core Job Responsibilities:• Manage ticket queue and provision access requests as requested and adhere to the service level agreement (SLA), established processes, security controls and corporate policies.
• Build and nurture positive working relationships with dependent teams with the intention to meet the objectives.
• Provisioning/de-provisioning of ERP accesses of employees and CWs.
• Proactively respond to requests to provide broad level of support to identify, troubleshoot, and resolve access related issues.
• Ensure requests contain proper approvals and reviewing completed requests for accuracy.
• Provide reports, provisioning and approval evidence when requested by auditors.
• Problem identification and timely resolving with the relevant solution for internal users.
• Maintaining operations support documentation.
• Support ad hoc requests & projects.


Qualifications & Skills:• Bachelor's degree in a relevant field.
• 0 - 3 years of experience.
• High level of fluency in spoken and written English.
• High level of proficiency with Microsoft Office programs (e.g. PowerPoint and Excel).
• Should have very good knowledge/experience in User Access Management Process, SAP GRC (ARM) & Reporting.
• Knowledge & understanding of SAP Security module.
• Good experience in ticketing tools like Service Now, etc.


Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/



At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.



As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.



Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.



Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.