Job Description

CORE BUSINESS OPERATIONS
The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients' heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.
ROLE
Level: Analyst
As an Analyst or Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
The work you will do includes:
Experienced in developing software solutions, performing architectural reviews, technical design, contribute to application enhancement standards and quality processes in projects on EHR platforms like Epic / Cerner / Allscripts and integration engines like Rhapsody / Clover Leaf / Mirth Connect.
Interact with onsite clients, US teams, analyst and offshore development, support team and other cross-functional teams
Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.
Experienced in developing software solutions using industry standard delivery methodologies like Agile-Waterfall across different architectural patterns.
Making configuration changes and builds by maintaining industry and client standards ensuring code quality and code coverage adherence as well as debugging and resolving any issues/defects.
Participating in delivery process like Agile development and actively contributing to sprint planning, daily stand-ups, and retrospectives.
QUALIFICATIONS
Skills / Project Experience:
Must Have:
2 - 3 years of hands-on experience in Epic.
Certified in any Epic module in Clinical, Revenue Cycle or Technical (e.g., ClinDoc, Optime, ASAP/Orders, Ambulatory, Resolute PB/HB, Grand Central, etc.)
Understand US healthcare workflows.
Experienced in performing configuration changes and system builds in EHR (Electronic Health Record) platforms.
Experience in s- Agile, waterfall and related tools.
Ability to perform estimation of work products.
Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements.
Perform problem management activities such as Root cause analysis of incidents.
Excellent documentation skills such as - Application understanding, change management etc.
Good interpersonal and communication skills
Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries.
Knowledge and experience working with Microsoft Office tools.
Good to Have:
Excellent documentation skills such as - Application understanding, change management etc.
Ability to follow engagement specific project delivery processes.
Proactive drive on improvement and innovation ideas
Advanced certifications in US Healthcare
Education:
B.E./B. Tech/M.C.A./M.Sc. (CS) degree or equivalent from accredited university
Prior Experience:
2 - 6 years of experience Epic. Certified in any Epic module (e.g., ClinDoc, Optime, ASAP/Orders, Ambulatory, Resolute PB/HB, Grand Central, etc.)
Location:
Bengaluru, Gurugram, Hyderabad, Mumbai.
The team
CBO practitioners work on design, delivery, and support of a variety of solutions that help our clients meet business objectives. These solutions range from large-scale ground-up custom developed applications to cloud-based development and integration services and customizing industry sector-focused packages. As an Analyst/Consultant hire on this team, you will be tasked with working on appropriately assigned technology platform, project management or functional roles based on your experience along with adjacent area technologies.
How you'll grow
At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities--including exposure to leaders, sponsors, coaches, and challenging assignments--to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU (Deloitte University): The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development.
Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte's culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
'Deloitte' is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL (Deloitte Touche Tohmatsu Limited), a UK (United Kingdom) private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP (Limited Liability Partnership) is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
• Deloitte & Touche LLP
• Deloitte Consulting LLP
• Deloitte Financial Advisory Services LLP
• Deloitte Tax LLP

For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0
For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI



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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture


Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose


Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development


From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 182754