Job Description

Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests. Features an all-day dining restaurant, cafe & alfresco, a fitness centre, spa, swimming pool, an entertainment zone, library lounge, art gallery and business centre Responsible for the proper operation and maintenance of all machinery, equipment and engineering facilities of hotel and also ensure that there is no breakdown of the engineering systems. At regular intervals, inspect the working condition of equipment and engineering systems and ensure that all standards are maintained. Monitor and record utility consumption and assist the Chief Engineer to maintain efficiency. Assist the Chief Engineer to direct and coordinate the overall activities of the Engineering Department. Conform and adhere to the policies & procedures and rules & regulations as laid down by hotel in order to achieve the highest levels of guest service. Assist the Chief Engineer to identify the major facilities and equipment requirements for the department and the property. Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast with the technological advances in surveillance & safety of equipment. Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, morale and guest service. Provide effective support to the team to enable them to deliver effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Motivate and develop staff to ensure smooth functioning of the department. Ensure that the team is trained in all safety provisions. Qualifications B.Tech / M.Tech or any other equivalent qualification Additional Information Minimum of 08 - 09 years of Experience

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