:Job Responsibilities1.AOI (Automated optical inspection),SPI (Solder Paste Inspection),and AXI (Automated X-ray Inspection) machines System Optimization.
1.1 Collaborate with customers to understand their specific requirements and tailor solutions accordingly
1.2 Analyze and optimize AOI, AXI & SPI machine settings and inspection algorithms to achieve accurate defect detection with minimum false calls
1.3 Conduct thorough testing and validation of AOI, AXI & SPI systems to ensure they meet or exceed performance expectations
1.4 Stay updated with the latest advancements in AOI, AXI & SPI technology, industry trends, and best practices
2.Customer Support.
2.1 Serve as a technical point of contact for customers, addressing their enquiries, concerns, and providing solutions to technical challenges
2.2 Provide training and guidance to customers\' technical teams on the setup, operation, and maintenance of AOI/AXI/SPI systems
2.3 Provide pre-sales and post-sales technical support for AOI, AXI, and SPI systems, ensuring customer satisfaction and successful implementation.
3. Troubleshooting.
3.1 Diagnose and resolve technical issues related to inspection systems, providing timely solutions to minimize downtime.
4. Documentation.
4.1 Create and maintain technical documentation, including user manuals, application notes, and troubleshooting guides.DisclaimerThis aims to delineate the general nature as well as the fundamental duties and responsibilities associated with the roles within this classification. It may not encompass a complete list of all duties, responsibilities, and qualifications necessary for employees undertaking this position.Responsibilities may be subject to periodic evaluation by Human Resources, the immediate supervisor, or a designated representative (in consultation with the job holder) to align with the evolving requirements of the business.Requirements:Job Location - ChennaiJob Requirements:
Education Qualification:
- B.E. or Equivalent DiplomaWork Experience:
- 3+ years of experience in the service field specifically with AOI, AXI, and SPI programming, installation & commissioning.- Previous experience in a customer-facing role.Functional Skills:
- Strong understanding of SMT electronic manufacturing processes and quality control methodologies.
- OMRON AOI/AXI/SPI product programming knowledge would be an added advantage
- Experience with machine vision systems and image processing algorithms.
- Familiarity with IPC standards and quality assurance practices.Behavioral Skills:
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and customers.
- Strong analytical and problem-solving abilities.
- Sound knowledge in Reporting and Presentation
- Customer-centric approachTravel Requirements:
- Travel as per business needs
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