Job Description

When you join Verizon

Verizon is one of the world\xe2\x80\x99s leading providers of technology and communications services, transforming the way we connect across the globe. We\xe2\x80\x99re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward \xe2\x80\x93 and you can too. Dream it. Build it. Do it here. What you\xe2\x80\x99ll be doing... As a Business Analyst in the Verizon Consumer Group Value Segment Organization, you will play a vital role in understanding and analyzing the business needs and requirements of the organization. You will collaborate with multiple stakeholders from various teams, including product management, marketing, operations, and IT, to identify opportunities, define business strategies, and drive efficient and effective solutions. Your responsibilities will involve conducting research, gathering and documenting requirements, analyzing data, and supporting the implementation and optimization of VCG systems and processes.

• Gathering and Analyzing requirements- collaborating with stakeholders to understand business needs and objectives.
• Analyzing & Designing business process- evaluating and analyzing business processes to identify areas for optimization.
• Analyzing & Reporting Data- collecting and analyzing data related to telecom operations, performance, and customer behavior.
• Implementing and Enhancing Telecom System- collaborating with IT teams and vendors to implement new telecom systems and technologies.
• Managing and collaborating with stakeholders - build strong relationships with stakeholders from various departments.
• Staying updated with industry trends, regulations, and emerging technologies, conducting market research and competitive analysis to identify business opportunities.

Where you\'ll be working...
In this hybrid role, you\'ll have a defined work location that includes work from home and assigned office days set by your manager. What we\xe2\x80\x99re looking for\xe2\x80\xa6 You will be a good team player and have a go-getter kind attitude with good interpersonal skills. Understanding the requirements and building a good work culture with onshore-offshore. Adhering to the organization priorities and policies. Building external stakeholder communication with business stakeholders, Dev, UAT & E2E teams & PMO teams You\xe2\x80\x99ll need to have:

• Bachelor\xe2\x80\x99s degree or one or more years of work experience.
• One or more years of Business Analyst experience
• Understanding of telecom operations, technologies, and industry standards
• Knowledge in data analysis and reporting tools.
• Excellent communication and presentation skills.
• Ability to work collaboratively in cross-functional teams.
• Familiarity with project management methodologies.
• Knowledge of regulatory requirements and compliance in the telecom sector.
• One or more years of experience in handling Jira dashboards

Even better if you have one or more of the following:

• Manual QA/Testing experience.
• Proficient in creating and executing database queries
• Excel skills
• Google slides/Microsoft PPT slide creation experience
• Knowledge in UNIX / SQL

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don\xe2\x80\x99t meet every \xe2\x80\x9ceven better\xe2\x80\x9d qualification listed above.

Where you\xe2\x80\x99ll be working

In this hybrid role, you\'ll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We\xe2\x80\x99re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.