Job Description

Colt Data Centre Services (DCS) offers flexible and affordable colocation and IT infrastructure solutions. Our connectivity and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is future-proof.MISSION
To manage a multidisciplinary team of mechanical, Electrical, BMS and implementation engineers to provide the safe and reliable operation of business critical Data Centre site.
Keep Quality of Facility Service and Daily Work, Network service in DC.
Customer Satisfaction by Managing Quality of DC Operation and Implementation.
Interaction with a range of internal stakeholders and with extensive customer involvement.
Has team player responsibilities for other engineers on site.
Able to work in shifts.
Facing internal and external audits for various DC/Facilities related compliancesOUTCOMESAn DC Shift Engineer is responsible for the operation & maintenance during his shift including customer SLA management (including but not limiting to Power, cooling, network, Security systems, etc)
First level of contact for Site escalation & communication.
Capacity, Security, Change, Incident and Event Management
Deliver on DC uptime & maintenance KPIs through planned, preventive & predictive maintenance.
Database Management - Drawings, Asset, Power, Cooling, Capacity, Customer, Cabling.
Create Monthly Reports/MIS for the internal and external customer.
Create/Review the procedure for all maintenance activities (MOPs, SOP, EOP, etc)
Manage, supervise and lead to make sure that maintenance and inspection are conducted properly so all facilities remain in good condition.(Mechanical / Electrical / Security / Building).
Cost Management - Analyse costs from vendors and create Purchase Orders, maintain PR/PO tracker, follow up till invoice certification & bill payments.
Provide process management, implementation, improvement of special facilities upgrade/ implementation projects from the planning phase to the operation phase.
Responsible for governing statutory and compliance requirements
Provide reliable operation of sites, ensuring planned preventative and corrective maintenance activities for mechanical and electrical infrastructure are completed to agreed policy, procedure and standards
Responsible for the safe implementation of locally managed engineering projects and overseeing the implementation of larger infrastructure project, without impact to customersTHE TEAMThe role provides 1st contact level of contact for all site related escalations/communications/co-ordination. The role works with NOC Ops, Service Ops, Projects Design/Build, Transition, IT, Finance, Procurement Teams to for delivering Site uptime, Facility service quickly and efficiently and, where required.
The role supports Site Engineer & Manager with Site Operations by providing technical expertise & managing O&M, Transition, Retrofit projects, vendors where ever required by managing shifts.
Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and SuppliersTHE SKILLS / EXPERTISE THEY BRING (Seven bullet maximum)Experience of Operation, Maintenance or construction of Data Center/Telecom facilities. (Electrical/Mechanical/Firefighting/Security/Cabling etc.)
Responsible for Planning, Organizing & Supervising operations & maintenance of DC buildings in shift.
HT/LT electrical system, HT DGs, FAS, PKDx, HVAC systems, WLD, Rodent repellent, VESDA, BMS, ACS, CCTV surveillance & monitoring round the clock
Responsible for attending breakdown, scheduled maintenance activities & following proper reporting process to NOC, Customer & management.
Coordinate response to emergency situations that may impact operations. Monitor the execution of facility policies & practices & ensure that team follows organizational & statutory operations & safety standards.
Shift planning & deployment of manpower efficiently.
Timely verification of all MIS & bills received & follow up till timely payments with appropriate trackers to achieve max incentives.
Creation of risk assessment, change management, incident management, customer ticket assignment & resolution.
Interpersonal communications skills with fluency in English.Qualifications:
Bachelor/Diploma of Engineering / Masters of Engineering in Electrical stream.
CDCP / CDCS / CDFOM
Minimum Data center/Telecom experience 8-10yrsWhat we offer:Colt DCS is a growing business that is investing in its people. Our people are defined by their ability to make things happen and deliver on their promises. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work life balance.Some benefit examples are:

• Pension and insurance options
• Access to a virtual business school for on-going learning
• Business mentoring
• Discounts with local hospitality and retail providers
• Flexible working and relaxed dress code
• Two days annually to spend on volunteering opportunities

Who we areColt DCS has a vision to to be the most customer centric data centre provider. We have over 20 years experience in designing, building and operating energy-efficient, reliable data centres - hosting significant financial, media, corporate and cloud wholesale providers across the world.We operate 29 state-of-the-art data centres across Europe and Asia Pacific, offering 24/7 security and local language support. We are connected to a further 530+ third party data centres across our network and are able to offer private links into the major public cloud providers.Privately owned, Colt DCS is one of the most financially sound companies in its industry and able to provide the best customer experience at a competitive price.For more information, please visitWe strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace

Colt Technology Services