Job Description

REF:
JOHNCRANEAPAC02030
DIVISION:
John Crane
JOB FUNCTION:
After Sales Service Repair
About Us


Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.



John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day - making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.



Connect with us on LinkedIn: John Crane: LinkedIn



The successful candidate will be responsible for delivering competitive Project specific techno-commercial bids and clean handover for execution in collaboration with stakeholders, that primarily include, front end Sales teams, Global Engineering, Order Engineering, Global operations etc.


• (Pre-Order phase)
• Ensure selection, sizing, and on-time delivery of competitive techno-commercial project proposals against Request for Quotations for Mechanical Sealing Solutions (Seals and Seal Support systems)
• Review, Interpret and Establish project specific requirements in collaboration with Global Stakeholders, from tender documents including but not limited to:
• Instructions to Bidders, Equipment Datasheets, Material Requisition, P&ID (Piping and Instrumentation Drawings), instrument Hook Up, Logical diagrams, key delivery dates, applicable INCOTERMS, and other contractual terms & conditions
• Manage Techno-Commercial clarifications, Exceptions and Deviations
• Co-ordinate with Project Application and Global Engineering teams to obtain sign off for non-standard or special applications as necessary
• Manage techno-commercial scope for Seal Support systems (Auxiliary Systems) internally through Fluid Control teams
• Provide investment case analysis and margin summary to Global Project Sales Managers from time to time
• (Post order phase)
• Contract review and Order acknowledgement against purchase orders
• Release clear techno-commercial order handover to Engineering and Global operations
• Ensure efficient support on techno-commercial queries or conflicts arising through Project Delivery office during execution phase, where necessary
Duties & Responsibilities


Responsibilities:


• Working knowledge of product selection, sizing and Engineering of mechanical seal and Seal support systems or related products
• Hands on experience in maintaining rotating equipment or their auxiliary system will be added advantage
• Working knowledge in review and interpretation of project specification from OEM (Original Equipment Manufacturers), EPC and End user will be added advantage
• Working Knowledge of API (American Petroleum Institute) 682 & API 610 is advantageous
• Must be a quick learner with good technical and problem-solving skills
• Excellent verbal and written communication skills
• Team player with excellent Collaboration & Influencing skills
• Ability to manage Time under conflicting priorities
• Customer service and results oriented
• Good functional experience and skills with MS Office tools like Excel, Outlook, PowerPoint etc.
The Individual


Skills and Experience:


• Typical Industrial background: Typically, 1 to 3 years of experience in various Process industries including Oil and Gas, Chemical, Petroleum, Petrochemical industries etc., or in industries supplying equipment like Pumps, Compressors, Seals or associated auxiliary equipment's to such process industries
• Typical Functional Experience: Experience in Selection, sizing, Bidding of Engineered to order products such as Mechanical Seals, Seal Support Systems or similar
• Good hands-on experience in design, installation, or maintenance of products like Mechanical seals or Seal support systems will be an added advantage.
• Working experience in International environment and knowledge of foreign cultures will be advantageous


Diversity & Inclusion:



We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.



At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing.