Monitor large computer networks and servers for problems from a central location
They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution
Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability
Ensure necessary coordination on certification field level testing
Coordinate with the technical teams for new enhancementsissue resolution
Set up configurations number of fibre pairs in the cable capacity landing stations
Manage the complete capacity distribution and traffic activation on the cable system
Track and monitor the environment performance to ensure minimal interruption to network transmission andor network switches
Lead drive and monitor all maintenance and cost savings activities related to facilities including facility maintenance and thereby ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments
Manage marine cables network equipment maintenance international real estate management security operations for all sites and network ensuring adequate support for maintenance of international facilities and network at optimal costs ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of network, operation systems
Key Responsibilities
Maintaining, administering, upgrading, and troubleshooting network tools and equipment
Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
Ensure SLA are achieved and work proactively to maintain the same.
Conduct vulnerability assessments for networks, Servers, applications, and operating systems
Conduct network security audits and scanning on a predetermined basis.
Compile and track vulnerabilities over time for metrics purposes.
Timely upgradation of all the tools used and their related documents like SOPs etc.