Responsible for driving day to day system and service engineering and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
Technical/ Engineering degree with 0-4 years of experience
Other knowledge/skills
Experience in network maintenance/ migrations/enhancements
Expertise on various telecommunication equipment
Good Knowledge in various products offered by service provider.
Key Responsibilities
Support, maintenance, and deployment of system applications
Managing storage
Troubleshoot issues highlighted by service assurance teams.
Publishing dashboards to track projects.
System installation and configuration
Support in technical analysis of software, hardware, and network systems
Perform integration and migration with existing systems.
Maintaining and updating technical documents and procedures