Job Description

About AA Tech Hub IndiaAmerican Airlines is transforming the way it delivers technology to its customers and team members worldwide. Americanxe2x80x99s Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivaled digital products to best serve Americanxe2x80x99s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.About American Airlines:To Care for People on Life's Journey. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel.At Americans Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale.Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.About Tech Hub in India:Americans Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve Americans customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.Intro:Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll grow your expertise to become the best version of you. As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.Feel free to enrich both your personal and work life and hop on board!Why you will love this job:

• As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
• The Software domain refers to the area within Information Technology that focuses on the development, deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure

What you will do:As noted above, this list is intended to reflect the current job but there may be additional functions that are not referenced.Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Writes, tests, and documents technical work products (e.g., code, scripts, processes) according to organizational standards and practices, ensuring quality and craftsmanship.
• Conducts root cause analysis to identify domain-level problems, prescribes action items to mitigate issues, and improves overall system reliability.
• Designs and implements self-contained systems within a team's domain and leads the implementation of significant capabilities in existing systems.
• Creates and manages automated workflows to enforce compliance policies (e.g., resource tagging, standards enforcement, exception management) across on-prem, hybrid, and multi-cloud platforms.
• Designs and implements reusable automation libraries/modules and IaC templates to standardize resource provisioning, ensuring governance, security, and cost controls across the enterprise.
• Develops automated solutions for tracking key governance metrics, including resource usage, standards compliance, and resiliency, and creates user-friendly dashboards for reporting.
• Coaches and mentors team members to improve reliability, resiliency, security, and performance; decomposes complex designs into manageable implementations for less experienced engineers.
• Anticipates potential issues in system development, guides the team in instrumentation practices for observability and supportability, and ensures systems meet latency and availability targets.
• Leads efforts to identify and mitigate security risks, evaluates attack surfaces, and prioritizes the closure of open vulnerabilities.
• Leads the team in identifying and prioritizing small batches of work that deliver the highest value quickly, with an emphasis on reusability in all implementations.
• Collaborates with stakeholders across departments to gather and translate business requirements into technical specifications and analytics solutions that drive decision-making.
• Utilizes UX / UI principles to design visually appealing and user-friendly dashboards and reports, effectively communicating key insights to stakeholders.

All youll need for successMinimum Qualifications - Education & Prior Job Experience:

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience / training
• 3+ years of experience designing, developing, and implementing large-scale solutions in production environments

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience / training

Preferred Qualifications - Education & Prior Job Experience:

• Experience with cloud platforms and APIs for data integration
• Airline Industry experience

Skills, Licenses & Certifications:

• Proficiency with the following technologies:

• Programming / Scripting Languages: Python
• Visualisation Tool: PowerBI
• Database: SQL/ NoSQL/ MongoDB
• Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity
• Ability to concisely convey ideas verbally, in writing, in code, and in diagrams
• Proficiency in object-oriented design techniques and principles
• Proficiency in Agile methodologies, such as SCRUM
• Proficiency in DevOps Toolchain methodologies, including Continuous Integration and continuous deployment
• Proficiency in Automation tools and frameworks such as Terraform, Ansible, or similar.
• Proficiency in SQL, including writing complex queries, optimizing performance, and working with relational databases (e.g., Teradata, PostgreSQL, SQL Server).

Language, Communication Skills, & Physical Abilities:

• Ability to effectively collaborate and communicate both verbally and written with all levels within the organization
• Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship.Note: If the Company has reason to question an employees physical ability to safely and/or successfully perform the positions essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team memberdirectly and they mutually identify the physical demands of the job that are or may be impacted by the employees obvious or known condition. Then, if necessary, HR would request medical documentation from the team members treating physician or others to confirm the employees ability to perform those essential job functions safely and successfully.

What you will get:Feel free to take advantage of all that American Airlines has to offer:Feel Free to be yourself at American:Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.

AA Tech Hub India