Job Description

About AA Tech Hub IndiaAmerican Airlines is transforming the way it delivers technology to its customers and team members worldwide. Americans Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivaled digital products to best serve Americans customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.About American Airlines:To Care for People on Life's Journey. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel.At Americans Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale.Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.About Tech Hub in India:Americans Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve Americans customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.Why you will love this job:

• As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
• The Software domain refers to the area within Information Technology that focuses on the development, deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure.

What you will do:As noted above, this list is intended to reflect the current job but there may be additional functions that are not referenced.Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so,observing, of course, any legal obligations including any collective bargaining obligations.

• Writes, tests, and documents technical work products (e.g., code, scripts, processes) according to organizational standards and practices
• Devotes time to raising the quality and craftsmanship of products and systems
• Conducts root cause analysis to identify domain level problems and prescribes action items to mitigate
• Designs self-contained systems within a team's domain, and leads implementations of significant capabilities in existing systems
• Coaches team members in the execution of techniques to improve reliability, resiliency, security, and performance
• Decomposes intricate and interconnected designs into implementations that can be effectively built and maintained by less experienced engineers
• Anticipates trouble areas in systems under development and guides the team in instrumentation practices to ensure observability and supportability
• Defines test suites and instrumentation that ensures targets for latency and availability are being consistently met in production
• Leads through example by prioritizing the closure of open vulnerabilities
• Evaluates potential attack surfaces in systems under development, identifies best practices to mitigate, and guides teams in their implementation
• Leads team in the identification of small batches of work to deliver the highest value quickly
• Ensures reuse is a first-class consideration in all team implementations and is a passionate advocate for broad reusability
• Formally mentors teammates and helps guide them to and along needed learning journeys
• Observes their environment and identifies opportunities for introducing new approaches to problems

All you will need for success:Minimum Qualifications - Education & Prior Job Experience:

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience / training
• 3+ years of experience designing, developing, and implementing large-scale solutions in production environments
• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience / training

Preferred Qualifications - Education & Prior Job Experience:

• Airline Industry experience

Skills, Licenses & Certifications:

• Proficiency with the following technologies:

• Programming Languages: Java, Python, C#, Javascript / Typescript
• Frameworks: Spring / Spring Boot, FastAPI
• Front End Technologies: Angular / React
• Deployment Technologies: Kubernetes, Docker
• Source Control: GitHub, Azure DevOps
• CICD: GitHub Actions, Azure DevOps
• Data management: PostgreSQL, MongoDB, Redis
• Integration / APIs Technologies: Kafka, REST, GraphQL
• Cloud Providers such as Azure and AWS
• Test Automation: Selenium, TestNG, Postman, SonarQube, Cypress, JUnit / NUnit / PyTest, Cucumber, Playwright, Wiremock / Mockito / Moq
• Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity
• Ability to concisely convey ideas verbally, in writing, in code, and in diagrams
• Proficiency in object-oriented design techniques and principles
• Proficiency in Agile methodologies, such as SCRUM
• Proficiency in DevOps Toolchain methodologies, including Continuous Integration and continuous deployment

Language, Communication Skills, & Physical Abilities:

• Ability to effectively communicate both verbally and written with all levels within the organization
• Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship.

Note: If the Company has reason to question an employees physical ability to safely and/or successfully perform the positions essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team memberdirectly and they mutually identify the physical demands of the job that are or may be impacted by the employees obvious or known condition. Then, if necessary, HR would request medical documentation from the team members treating physician or others to confirm the employees ability to perform those essential job functions safely and successfully.

AA Tech Hub India