Job Description

CNH Industrial is a leading global capital goods company specialized in off-highway applications. The Company has a long-established presence in India, with its local headquarter in the National Capital Region (NCR) and some 2,200 employees. CNH Industrial India operates across three manufacturing sites, producing agricultural equipment in Greater Noida and Pune and construction equipment in Pithampur; two R&D centers, 12 training centers, two depots and a Technology Center; and CNH Industrial Capital, the financial services arm of the business which provides equipment financing solutions for its Case IH, New Holland Agriculture, CASE and New Holland Construction brand product portfolio.The CNH Industrial India Technology Center, newly established in Gurgaon as part of the Companys global R&D network, will work on multiple products across segments and engineering disciplines. It will support not only the business development in India, but also the global product portfolio of the Company.Position Summary:This position will be part of the AG / CE products Warranty data analysis team as Engineer - Data Analyst. As Data Analyst, he/she will support for the review, analysis, and categorization Warranty failure of AG /CE products including Hydraulic systems; ADPU; NPS and other Data which will be used to strategically deploy product development; to initiate and track quality improvement activities through SDP projects. He/she will focus on quality KPI (F100 & ACPU trend) collaborating with the AG Product Engineering and Current Product Team.Primary Responsibilities:

• Obtain and prepare various data sources, Warranty; ADPU; NPS and other claims and telematic data for review.
• Review individual claim records for key details.
• Categorize, pareto and/or trend detailed records across complete population of dataset.
• Provide data-driven insights related to source data to be applied to strategic deployment of resources to improve quality and customer satisfaction.
• Prepare information packages with the info needed to understand or define the root cause from Current Product Management team members to use when starting new projects.
• Continuously improve data analysis and reporting process provide an improved work product and/or increase efficiency.
• Assist with reporting on the CNHi tools
• Work on improving current analysis process e.g. through NLP text analysis, automation of analysis process

Functional/Technical Deliverables:

• Very competent in Database Analysis and Data Visualization
• Experience with agricultural equipment/industry, specifically AG product like Sprayer, tractor, combine, would be an asset.
• Very competent with the use of Excel, Power Query, PowerBI, Python, databrick, Power App
• Experience with Azure Devops is a plus
• Strong English written and verbal communications skills.
• Demonstrates initiative and resourcefulness.
• Experience working with big data and database development/administration would be considered an asset.
• Desire to have Microsoft Dynamics & iView knowledge.
• Should able to address Hydraulic, mechanical as well as electrical issues

Education Qualification:\xc2\xb7 Bachelors degree in engineering (Mechanical / Electrical / Computer Science).Details of Work experience:\xc2\xb7 Minimum of 4-8 years of experience in data analysis\xc2\xb7 Very competent in Database Analysis and Data Visualization

• Capability to present projects and manage time effectively.
• Problem Solving skill.
• Team working in a multi-cultural environment.
• Availability to travel occasionally in Europe or US.

Other Information:\xc2\xb7 Professional and customer oriented, with a logical and rigorous problem-solving approach.\xc2\xb7 Strategic Deployment Processes\xc2\xb7 Have good supervisory, management and networking capabilities.\xc2\xb7 Ability to work in a team environment and to work in a fast paced, multicultural work environment.

CNH Industrial