Job Description

:An Endpoint Administrator will be responsible for daily activities that include but are not limited to analyze, develop, and refine hardware and operating system standards based on role and job requirements. You will be handling and deploying various software applications, packages, and patches for PC endpoints. You will maintain an appropriate balance of security practices and usability. You will also automate processes and procedures for our user community.Responsibilities:

• Need to understand the concepts of packaging and sequencing of applications using Intune, SCCM, Powershell, or Flexera Admin Studio.

• Work with multiple vendors, (Dell, HP, Microsoft, Panasonic, Lenovo, Apple) to discover new and emerging hardware technologies and figure out if they are suitable for company usage.

• Deploy lots of things to lots of endpoints. This includes Operating Systems, Patches, Software, Firmware, etc.

• Manage the servicing lifecycle of Windows OS.

• Manage configurations and compliance on endpoint devices. (Encryption, patches).

• Maintain data quality and accuracy of configuration items within the Intune and SCCM databases, purge stale records, etc.

• Develop, document and design new production procedures and quality standards.

• Assist with the management of mobile devices and cell phones.

• Set and enforce policies for managing endpoint devices that are or become relevant to business needs, security, etc.

• Take initiative to research and develop alternative endpoint strategies.

Requirements:

• Working knowledge of the fundamental operations of relevant hardware, software and other equipment used by end-users.

• Proven PC troubleshooting.

• Knowledge and experience of customer service practices.

• Develop workflows and/or processes to improve PC Tech and end-user endpoint experience.

• Excellent oral and written interpersonal skills.

• Problem analysis and high-Level problem-solving skills.

• Documentation skills.

• Data Security.

• Flexibility in performing multiple job responsibilities when called upon.

• Planning and organizing.

• Close attention to detail.

• Process Improvement skills.

• Virtualized Environments (Citrix, Azure Virtual Desktop).

• Microsoft System Center Suite (Orchestrator, Configuration Manager, Service Manager) a plus.

• Flexera Suite and packaging experience a plus.

• Smartphone operating system usage and configuration skills.

• Intune or other mobile device management experience is helpful.

• Bachelor\'s degree or equivalent industry experience required.

• Microsoft 365 certified: Modern Desktop Administrator Associate preferred but not required.

• Experience with metrics collection and analysis.

• Experience with process automation.

• Basic knowledge of Software and OS Deployment.

• Powershell scripting is preferred but not required.

• PowerBI knowledge is preferred but not required.

About Us: Every day, the oil and gas industry\'s best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above All
This drives us to anticipate our customers\' needs and work with them to deliver the finest products and services on time and on budget.

NOV