Job requisition ID :: 68157



Date: May 23, 2024



Location: Mumbai



Designation: Senior Executive



Entity:



Enabling Areas \xe2\x80\x93 Marketing, Brand, and Communications\xe2\x80\x94Change Management Communications\xe2\x80\x93 Executive/Senior Executive/Assistant Manager
Work you\xe2\x80\x99ll do: As a vital member of the internal communications team, you will work with internal stakeholders to lead communication and adoption of all change initiatives within the firm. You will use your words and creativity to facilitate a seamless integration of transformation within the organisation. Your role will be significant in maximising the impact of our internal change campaigns/events.
Responsibilities:

• Share information about a workplace change in a way that helps employees process and accept the change.

• Do this through an integrated, sustained campaign, take ownership in understanding expectations for every campaign, bring together stakeholders from diverse realms to get required inputs, and spearhead the communication campaign from planning to execution.

• Create a change management strategy, apply a structured methodology, and lead change management activities across multiple functions through strategic communications

• Craft impactful leadership communications, deftly navigating each stakeholder\xe2\x80\x99s unique tone of voice.

• Lead internal stakeholder interviews to understand complex business issues and change management.

• Keep track of campaign performance metrics and strive towards consistent improvements.

• Actively control, monitor, populate, develop, and conduct community change management of all relevant channels and formats (SharePoint, Viva Engage, newsletters etc).

• Advise all functions and support a network by contributing towards campaigns during peak times.

• Create target group-oriented messages and content (text, video, slide decks, infographics etc.)

• Collect feedback, review, adjust communications and ensure that the appropriate change management tools and methods are applied to projects.

• Research best practices in the marketplace and how they can be adapted and implemented at Deloitte. Similarly, establish a strong network with other project teams to see how we can learn from each other.
  

Essentials:

• 4-5 years of relevant and progressive professional experience

• High level of proficiency in written and spoken English, along with a flair for creative writing

• Keen eye for detail

• Strong achievement orientation

• Comfort with a fast-paced and multi-disciplinary set-up

• Strong executive mindset. Adept in using data to drive decisions and results.
  

Added advantage if you have:

• Passion for evolving technologies and their application in communication.

• Knowledge of Content Management Systems or collaboration systems, especially Microsoft SharePoint.
  

Qualities that will help you:

• Ability to balance between speed and elegance in deliverables

• Eagerness to work with people from diverse backgrounds and skill sets to optimise quality and enhance learning

• Tact and people skills to effectively manage multiple stakeholders

• Adaptability and flexibility to explore new domains and grow your career

• Autonomy in functioning and the ability to understand expectations and demonstrate personal accountability

• Drive to grow and create your unique growth story
  

Education:

• MA in English, or PG degree in Communications/Journalism/Public Relations/Advertising
  

Your role as a leader We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.

• Committed to creating purpose - Creating a sense of vision and purpose.

• Agile - Achieving high-quality results through collaboration and Team unity.

• Skilled at building diverse capability - Developing diverse capabilities for the

future.

• Persuasive / Influencing - Persuading and influencing stakeholders.

• Collaborating - Partnering to build new solutions.

• Delivering value - Showing commercial acumen

• Committed to expanding business - Leveraging new business opportunities.

• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.

• Effective communication \xe2\x80\x93 Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.

• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

• Managing change - Responding to changing environment with resilience

• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision

• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.

• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.

• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone\'s valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
  

How you\xe2\x80\x99ll grow
Connect for impact!
Our exceptional team of professionals across the globe are solving some of the world\xe2\x80\x99s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead!
You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
Inclusion for all
At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
Drive your career!
At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
Everyone\xe2\x80\x99s welcome\xe2\x80\xa6 entrust your happiness to us
Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here\xe2\x80\x99s a glimpse of things that are in store for you.
Interview tips
We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you\xe2\x80\x99re applying to. Check out recruiting tips from Deloitte professionals.