Job Description

About G2 - Our People



G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that's what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs).



Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.



We support our employees' well-being by providing extensive benefits, including flexible work, aligned time off, and various leave options such as maternity, paternity, and sabbatical leaves.


About G2 - The Company



When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You've come to the right place.



G2 is going through exciting growth! We've recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people.


About The Role



G2.com is looking for an Employee Success Coordinator (Associate Generalist) to join our employee success team. Your role will be responsible for the tactical/day to day HR support for the people related operations in the region (India and Singapore). Reporting to the Sr Manager, Employee Success, this role will partner with the ES Generalist & BP, Talent Acquisition partners and the Office Manager to execute the day to day activities for all people and office related processes. This role is based out of Bengaluru. We are excited to offer a hybrid work environment for our employees, 2 days per week in office are expected.


In This Role, You Will:


•Responsibility Area: • People Operations


• Process employee requests for data updates in HR information systems. It will include data elements for onboarding, emergency contacts, teams, reporting structure changes, etc (excluding pay data).
• Maintain employee files and their documents.
• Help new joiners onboard and serve as a point of contact for all Employee Success-related concerns.
• Complete offboarding processes for terminations, including drafting separation agreements or any other necessary documentation as needed.
• Generate letters of employment, experience & employment verification, travel visas, and other documents upon request from employees.
• Ensure accuracy and completeness of employee data in HR systems, following up with employees to verify information, and correcting any mistakes found.
• Respond to employee questions and inquiries related to leaves of absence, benefits, and policy including inquiries through the ES inbox and in person.
• Assist with payroll processing for the India and Singapore teams.
• Generate basic MIS reporting for headcount, completion status for training and mandatory programs, or other ad-hoc requirements.


•Responsibility Area: • Employee Experience


• Plan and send communication and reminders to India employees for local meetings, events and sync weeks.
• Coordinate with global team on any India-related specific communication
• Organize, coordinate or support events as part of the APAC Events calendar, working with the workstream leads in India.
• Work with the Office Manager on arranging logistics for the event (gifts, swag, etc).
• Assist with the creation and theming of VOE and QER slides on a quarterly basis.


•Responsibility Area: • Talent Acquisition


• Support the talent acquisition team in candidate screening from inbound applicants.
• Coordinating interview schedules between candidates and hiring managers or interview panelists.
• Facilitate document collection from selected candidates, and respond to any candidate queries.
• Support the TA team with the internship hiring process.


•Responsibility Area: • Office Operations


• + Manage daily operations of the office including tasks like overseeing maintenance requests, ensuring functionality of equipment, and managing inventory of supplies.
+ Oversee guests including badging and record keeping, addressing any concerns they may have and helping with logistics.
+ Assist the Office Manager with any major events planning and execution.
+ Coordinate with vendors for products and services requested by employees. It'll include identifying and researching vendors for various needs including print needs, catering, other office requests.

Minimum Qualifications:



We realise applying for jobs can feel daunting at times. Even if you don't check all the boxes in the job description, we encourage you to apply anyway.


• 2-3 years of experience in HR or Talent Acquisition operations
• Ability to interface at all levels of the organization with solid execution skills
• Curious problem solver, well-organized, and a good communicator
• Ability to work in a fast-paced and changing environment with high volume workload and strong deliverables
• Ability to operate flexibly with changing needs of the organization
• Confidence to deal with vendors & partners for products & services


What Can Help Your Application Stand Out:


• Experience working in a support center or operations team.
• Proficient with Gsuite (Gmail, Calendar, Drive, Sheets), ZenDesk, ATS and HRIS systems.


Our Commitment to Inclusivity and Diversity



At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status.