Job Description

We are looking for an experienced customer support agent with fluent (minimum B2, upper-intermediate) English for an expanding company in the field of online trading.

Our requirements:

- Can type fast and comfortably in English

- Respond to emails in a timely manner

- Excellent problem-solving skills

- Search information quickly and effectively using various tools/ platforms

- Strong organizational skills & great attention to detail

- Positive disposition

- Comfortable using multiple software at the same time

- Can learn new software quickly

Previous customer support experience is a must

If you have any of the below, we will consider it a plus:

Any previous experience using Slack and Zendesk/ Intercom

French/ Arabic / Spanish language knowledge

What we offer:

- Nice office in New-Delhi

- Long-term, secure job opportunity

- Young and supportive team to work with in an exciting field

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Provident Fund
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred)
Work Location: In person