Job Description

Job description

Tech Mahindra is hiring for Email process at Chandivali Location

Designation - Customer Service Associate

Roles & Responsibility:

Handling customer queries via emails

Identify and assess customer's needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key skills required:

Good English verbal & written communications skills

Ability to listen and active problem-solving skills.

Good interpersonal skills

Education & Experience: Any Graduate with min 1 yr of Experience in email process in banking sector (on paper)

Working location: Tech Mahindra Ltd. Chandivali

Work from office

Shift Timing: 8am-11pm any 10 hours for Male

8am - 8pm any 10hrs for Female

Five days working & two Rotational week off.

Age: 18-35 years

HR Contact Person: HR Priyanka : 8689948557 (Call/WhatsApp), priyankagurav@techmahindra.com

Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?27,500.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Joining bonus Performance bonus
Experience:

Banking or finance: 1 year (Required) email process: 1 year (Required)
Language:

English (Required) Hindi (Preferred)
Work Location: In person