to be the first point of contact for students who wish to study in Germany. Your role will involve engaging with potential students, understanding their study preferences, collecting necessary academic documents, and guiding them toward our consultancy services. This role requires
excellent communication, lead conversion skills, and a customer-centric approach
.
Key Responsibilities
Student Interaction & Lead Engagement
Connect with students via
calls, emails, and WhatsApp
to understand their interest in studying in Germany.
Provide
basic guidance
on courses, universities, and application processes.
Build rapport and encourage students to take further counseling sessions.
Lead Qualification & Follow-Ups
Identify and qualify leads by
assessing student profiles
and eligibility.
Consistently
follow up with students
to keep them engaged and address concerns.
Maintain records in
CRM tools
to track interactions.
Document Collection & Pre-Evaluation
Assist students in
gathering educational documents
for the application process.
Ensure that all required documents are complete before forwarding them to the next level.
Sales & Conversion
Encourage students to
enroll for our services
by explaining consultancy benefits.
Handle
objections and queries
efficiently to close leads.
Meet
monthly lead conversion targets
.
Collaboration with Senior Counselors & Operations Team
Work closely with
Senior Counselors
to ensure smooth handover of qualified leads.
Coordinate with backend teams for
seamless student support
.
Required Skills & Qualifications
Education
: Bachelor's degree in any field (Commerce, Arts, Business preferred).
Experience
:
0-2 years
in
counseling, customer service, tele-calling, or inside sales
.
Freshers with strong communication skills are welcome!
Languages
:
Fluent in English, Hindi, and Marathi
(preferred).
Tech Skills
: Familiarity with
CRM tools, MS Office, Google Sheets
.
Attributes
: Strong
communication, persuasion, problem-solving, and patience
.
Job Type: Full-time
Pay: ?18,000.00 - ?25,000.00 per month
Benefits:
Internet reimbursement
Leave encashment
Provident Fund
Schedule: