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• Key Responsibilities
• Supports Endpoint Detection and Response (EDR) applications from an operational capacity and ensures cyber security service availability for all endpoint (i.e. servers, desktops and laptops).
• Monitor EDR & AV logs.
• Monitor dashboard for compliance, threats and troubleshoot.
• Check if any incidents are missed by L1 and follow up for the cause.
• Basic level of fine tune policies and provide service improve plans.
• Maintain the SOP for the new events
• Supporting L1 & L2 for unresolved tickets
• Raise case and follow up with support for any issue
• Policy creation & Changes
• Major Changes in Infrastructure
• Major Incidents/Outages
• Provide Service improvement to the management
• Configuring policies on request
• Check Audit logs and fix if any disturbance.
• Working on TTP policies
Primary skills
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• Hands on experience on Crowd strike admin.
Skills (competencies)
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Agile (Software Development Framework) Analytical Thinking AWS Architecture Business Acumen Capgemini Integrated Architecture Framework (IAF) Cloud Architecture Coaching Collaboration Commercial Awareness Cryptography DevOps Financial Awareness Google Cloud Platform (GCP) Incident Management Innovation Negotiation Penetration Testing Risk Assessment Risk Management Security Threat Recognition Security Vulnerability Recognition Sherwood Applied Business Security Architecture (SABSA) methodology Stakeholder Management Storage Architecture Strategic Planning Technical Governance TOGAF (Framework) Verbal Communication Written Communication
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