Job Description

Profile summary

: The main goal of this role is to maintain and manage a strong relationship with clients, communicate regularly with clients, and update them about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of existing clients and getting more business from them.

Responsibilities-

Client Communication:

Effectively manage communication with clients to understand their editorial requirements, address inquiries, and ensure client satisfaction.

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Relationship Maintenance:

Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience.

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Database Management:

Regularly update and maintain the client database, ensuring accurate and current information to facilitate seamless communication and efficient workflow.

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Timely Follow-ups:

Implement a systematic follow-up process to ensure timely responses to client queries, submissions, and feedback, demonstrating a proactive approach to client needs.

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Negotiating with clients

to secure the most attractive prices

Qualifications-

Education:

Bachelor or Master in streams like Pharmacy, Biotechnology, Bioinformatics, Zoology, Microbiology, Agriculture, Forensic Science, and Management.

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Experience:

Fresher or Experience

? Knowledge of the research publication industry

Skills required-

? Excellent communication (written & verbal)

? Interpersonal and problem-solving skills

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?23,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Ability to commute/relocate:

Panchkula, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):

Are you comfortable with the offered salary package ? How soon you can join if get selected?
Education:

Master's (Preferred)
Work Location: In person