Job Description

Company DescriptionInforma is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.Taylor & Francis Group produces high-quality, peer-reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that\'s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we\'d love to hear from you.What we offer in return:At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

• 30 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Medical insurance for self and dependents; life cover and personal accident cover for self
• Seasonal social and charitable events
• Training and development

In this role, you will be responsible for the delivery of content validation through researching international experts suitable to act as peer reviewers for cutting-edge research, and desk assessment of submissions to ensure compliance with the Taylor and Francis editorial policies. The successful candidate will report to the Lead - Content Review and will join a team of Content Review Editors.This is a fantastic role for an individual with exceptional attention to detail, a proactive approach to process improvement and problem-solving and a real passion for supporting the peer review process. You will be managing sensitive and complex stakeholder relationships including authors, editors, suppliers, and colleagues, so excellent communication skills are also essential. We offer excellent training and development opportunities as part of a friendly and collaborative global team environment.Given the nature of the subject matter involved these roles would suit individuals with a Post Graduate background in Biomedical Sciences, Life Sciences or Physical Sciences & Engineering subjects as you will be required to understand the scientific context of the articles for which you are supporting.What you will be doing:

• Managing the peer review process to agreed speed and quality targets for Taylor & Francis journals with a focus on upholding team and department best practices, effective operation of peer review systems, and accurate data management & record keeping.
• Using internal and external databases to research, select and invite appropriate reviewers. Ensure oversight of the reviewer selection service delivery on your assigned portfolio of journals through collaboration with the vendor operatives and T&F supplier management team.
• Desk assessment of submissions through conducting comprehensive editorial checks, including the suitability of submissions to the journal, adherence to ethics and integrity best practices, and ensuring compliance with the Taylor and Francis editorial policies.
• Assessing articles as required for image quality and identifying any related concerns.
• Effective liaison with authors, reviewers, academic editors, and internal editorial teams on manuscript completion requirements, peer review timelines, and standard queries to ensure seamless movement of manuscripts through the peer review process.
• Managing the quality of the reviewer selection and desk assessment services delivery through problem-solving, data analysis, recognising process improvement opportunities, effective feedback and liaising with the Global Peer Review team.
• Staying up to date with internal and external guidelines on ethical publication practices.
• Providing excellent and empathic customer service and managing internal and external stakeholder expectations.
• Providing project support where required, including supervision of and reporting on test journals, and actively collaborating within Global Peer Review, and with wider T&F Researcher Services departments.
• Providing support for training, meetings, and workshops by participating, organising and collating meeting notes as required.
• Handling confidential information sensitively with consideration for the legal and ethical issues that may arise due to mishandling.
• Managing your learning, taking responsibility to identify and develop skills gaps and actively sharing knowledge.

QualificationsWhat are we looking for:

• A post-graduate qualification in Biomedical Sciences, Life Sciences, Physical Science or Engineering subjects
• Prior experience working in academic publishing and on peer review processes for journals will be desirable.
• An interest and awareness of academic publishing and an up-to-date knowledge of market trends
• Confident communication skills (emails, phone, and in-person) with a strong command of English spelling and grammar
• Knowledge and experience in process-driven workflows
• Experience working in a customer-facing role
• Ability to be detail-oriented, accurate, and a problem-solver
• Excellent organization skills and confidence in completing multiple tasks to deadlines
• Effective communication and interpersonal skills and a desire to provide excellent customer service
• Ability to recognize process improvement opportunities
• Good persuasion and influencing skills, showing empathy for others\' viewpoints
• Flexibility to adjust to changes in work plans or assignments
• Familiarity with Microsoft Office software

Some experience with online submission platforms like ScholarOne\xe2\x84\xa2 or Editorial Manager\xc2\xae would be advantageous, although full training is available.Additional InformationThis role is based at our India - New Delhi office.You must have the right to work and live in India.At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.Being Yourself at Taylor & FrancisIf you\'re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don\'t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and live a healthy, balanced life.Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits develop and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor.We genuinely care about our colleagues, promoting work-life balance, well-being, and flexible working. We believe the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas in which you are passionate. To find out more about our business and the great career opportunities please go to our Careers Site:Or better yet check out our LinkedIn \'Life\' Page, highlighting our accomplishments, employees, and company culture. It\'s also a good way to meet our recruitment team, who will be happy to advise you on your journey here at T&F.Should you have any queries please contact the recruitment team onTo find out more and to apply please visit our careers site:We would like to thank all applicants in advance and regret that only shortlisted candidates will be notified.

Informa