Job Description

:MissionThis position "EcoStruxure IT Pre-Sales & Software Renewals Consultant" is responsible to provide Software Solution, Products and Services Consultancy to Partners & Customers. Most importantly this role ensure successful closure of Software Sales Opportunity for all EcoStruxure IT Core Products and Services. In addition this role will assist in closing Software Maintenance Support Contracts of Data Center Expert, ITA / DCO software and NetBotz used by existing customers.The Job scope of EcoStruxure IT Pre-Sales & Software Renewals Consultant is to create Quarterly Pipeline of New Sales Opportunity by identifying in BFO / BFS /Entitlements Portal. Reach out to In-Country Sales Account Manager / Channels Account Manager / Software Sales BDM/Sales and understand the need of the customer.Further meet Partner / Customer Online along with Sales, collect Customer requirements information, understand customer\'s Challenges, Concerns, Pain Points etc.Update BFO Opportunity with collected information / data. Inform EcoStruxure IT Software Solution Engineer to Create DCIM / SaaS Solution Design, floor layout, Network Architecture, BOM, Implementation MS Project Plan and UAT script.Follow-up every Opportunity, In-progress / won / lost / delayed - update in BFO.Key Responsibilities1. Create Quarterly Pipeline of Software Customer Data Extract from BFO/BFS, Oracle, SAP and other Software systems2. Validate and consolidate SW Customers and upload into BFO as Pipeline of new Sales Opportunity3. Daily meeting with In-Country Sales / Account Manager, run thru Opportunity Pipeline list, meet customer / partner, understand the customer needs and expectation.4. Work with SW Sales BD & Sales team on Proposal preparation & submission5. Region coverage are India & MEA6. Additional responsibilities - Submission of SW Renewal Contract quotation to Partner / End Customer for small and medium customers. Call / send email to Existing Customers expired SW Maintenance Contract, reminder to renew.7. Provide scope of Renewal of Software Maintenance Contracts8. Provide Software Solution to Migrate old version to new version & value-added services.
QualificationsREQUIREMENTSEducation3 Year Diploma / 3 Year DegreeCertificationCandidate with ITSM / DCIM Certification will be added advantageJob related Experience3-5 yearsSoftware Solution Selling and Consulting Skills, Knowledge and experience in Salesforce system to work the opportunities & customer retention. Technically sound, commercially savvy. Added advantage if the candidates has knowledge and experience on Data Center UPS, Cooling, Power Distribution, DCIM monitoring and operation solutions, IT industry and background in Technical Software solutions.Technical Experience\xc2\xb7 Knowledge of SE EcoStruxure IT Software, StruxureWare Data Center Expert & Data Center Operation software. Understand the functional and operations of Monitoring and Operation software\xc2\xb7 Good understanding of general LAN/WAN internetworking (Firewall, TCP/IP, SNMP etc)\xc2\xb7 Good understanding of Salesforce system, Oracle application, InTouch System, MS Office, Excel Spreadsheet Pivot Table customer data consolidation knowledge\xc2\xb7 Prepare Proposal & Quotation using MS Office application\xc2\xb7 Creation of Software Maintenance Contract Value Proposition\xc2\xb7 Working Knowledge of MS Visio, Process Workflow and MethodologyLanguageSpeak and write English. Proficiency in a second language is a plusTravel requirementInternationalSchedule: Full-time
Req: 0092HB

Schneider Electric