- Making calls: Making outbound calls to potential and existing customers to promote products or services, encourage purchases, and arrange appointments - Managing calls: Handling incoming calls, resolving customer issues, and organizing customer information - Building relationships: Fostering relationships with existing clients and building rapport with potential clients - Providing information: Explaining company products and services, and staying up to date with market trends - Meeting targets: Meeting and exceeding sales targets - Providing feedback: Collecting data on customer experiences and relaying it to relevant divisions - Documenting conversations: Maintaining daily call records and submitting progress reports - Addressing objections: Addressing customer concerns and objections with persuasive responses - Attending meetings: Attending regular team meetings to discuss progress and expectations (ref:updazz.com)
updazz .com
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