About the internship1. Make use of E-Mail, WhatsApp, SMS to interact with customers and promptly respond to their inquiries and provide accurate information.2. Engage with customers in a friendly and professional manner and address customer concerns, inquiries, and feedback effectively.3. Help in investigating and resolving queries, issues, or complaints promptly.4. Develop a deep understanding about the products and services. Stay updated
on features, pricing, and offers.5. Provide information to customers on products and offers. Follow up on leads and and conversion of potential customers.6. Maintain accurate and detailed records of customer interactions, comments, and complaints.7. Collect feedback from customers about service and products. Share feedbacks of the customers for continuous improvement.8. Educate customers on products, website, and other policies.Skill(s) requiredEnglish Proficiency (Spoken) English Proficiency (Written) Google Suite (G Suite) Google Workspace MS-Excel MS-WordEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 28th Aug\'24 and 2nd Oct\'243. are available for duration of 6 months4. have relevant skills and interests
Internshala
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