Job Description

Job Title: E-commerce Operations Executive

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We are seeking a dedicated and detail-oriented E-commerce Operations Executive to manage and streamline our online order processing, inventory management, and logistics coordination. The ideal candidate should possess excellent communication skills, problem-solving abilities, and experience with e-commerce platforms.

Basic Requirements:

• Proficiency in email writing and professional communication.
• Strong English verbal and written skills.
• Advanced knowledge of MS Excel and other office tools.
• Experience with Shopify, Shiprocket, and EasyEcom is a plus.

Responsibilities:

• Order Management:

Monitor and process online orders across platforms such as Amazon, Flipkart, Snapdeal, Meesho, and offline channels.

• Inventory Management:

Maintain accurate stock levels and regularly update inventory systems.

• Order Fulfillment:

Ensure timely order processing and coordinate with logistics partners for efficient delivery.

• Shipment Management:

Handle inbound and outbound shipments.

Track shipment status and resolve delivery issues proactively.

Manage weight disputes and discrepancies effectively.

• Offline Sales Support:

Assist with offline sales in events and retail stores.

• Problem Solving and Coordination:

Resolve operational issues promptly.

Collaborate effectively with team members to ensure smooth workflow.

• Teamwork and Leadership:

Work cohesively within a team and assist in team handling as required.

Preferred Skills:

• Strong organizational and multitasking abilities.
• Proactive approach to problem-solving.
• Experience in handling both online and offline sales operations.

If you are passionate about e-commerce operations and thrive in a dynamic work environment, we encourage you to apply!

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift

Experience:

• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 10/12/2024