E Commerce Operation Executive
Job Description
• Coach the team for service performance.
• Coordinate order processing, delivery and returns of customer orders.
• Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.
• Execute activities driven by data analytics.
• Identify strategic business partnerships.
• Implement customer retention and loyalty programmes.
• Implement e-commerce activities.
• Implement new business collaboration initiatives.
• Implement preventive and corrective measures of disaster recovery plan.
• Maintain business partnerships.
• Manage a diverse service environment.
• Manage operations for service excellence.
• Manage service quality and customer satisfaction.
• Monitor and maintain smooth functionality of website.
• Monitor fulfilment of customers' orders via store pick or delivery service.
• Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
• Operate and maintain existing IT infrastructure and networks based on standard operations procedures.
• Prepare insights report on data mining outcome.
• Provide specialised knowledge and insights on the development of technology strategy and roadmap.
• Track and report business outcome of data-driven insights.
Job Type: Full-time
Pay: ?45,000.00 - ?50,000.00 per month
Experience:
• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3377571
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKanchipuram, TN, IN, India
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EducationNot mentioned
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ExperienceYear