Job Description

:Marketplace Management:

• Oversee business operations on Amazon, Flipkart, Myntra, Cloudtail, and other marketplace channels.
• Develop and implement ecommerce sales strategies to achieve revenue and growth targets.
• Manage product listings, cataloging, and seller accounts.
• Collaborate with category managers, resolve customer complaints, and handle returns.
• Negotiate and align pricing strategies across all e-markets.

Website Management:

• Create and maintain website content, ensuring product pages, prices, and information are accurate and up-to-date.
• Design high-converting landing pages, keyword-rich pages, and news articles to drive traffic and sales.

Data Analysis and Reporting:

• Analyze weekly, monthly, quarterly, and yearly sales data to identify trends and areas for improvement.
• Prepare and share detailed MIS reports.
• Measure and report ROI for all marketing activities.

Agency and Vendor Coordination:

• Manage ecommerce agencies, evaluate performance, and address disputes and cases.
• Coordinate with vendors and account managers to optimize operations.

Inventory and Logistics:

• Oversee inventory management, including shipment creation, removals, and sales forecasting.
• Prepare orders for production and maintain optimal stock levels.

Marketing and Content Management:

• Develop and execute channel marketing plans in collaboration with agencies.
• Track and analyze marketing performance to ensure alignment with objectives.
• Conduct competitor analysis to maintain competitive product visibility.
• Analyze etailer websites and recommend improvements for content and execution.

Customer Experience and Feedback:

• Monitor and address online customer feedback and service queries.
• Act as the primary point of contact for all internal website-related issues.

New Launches and Expansion:

• Plan and execute the launch of new etailers and marketplaces.

Required Skills:

• Strong analytical, decision-making, and problem-solving skills.
• Expertise in managing P&L for ecommerce businesses.
• Experience in PPC and SEO campaign management, including implementation and monitoring.
• Ability to collaborate across internal (sales, back-office, accounts, operations) and external (agencies, vendors, customers) stakeholders.
• Advanced content management skills and proficiency in handling advertising spends.

Acme Services