Job Description

Key Responsibilities:

• Product Listings: Create and manage product listings on e-commerce platforms such as Amazon, Flipkart, and others. Ensure accurate and appealing descriptions, images, and pricing.
• Inventory Management: Monitor stock levels and coordinate with the warehouse team to ensure products are always available for sale. Update inventory records regularly.
• Order Processing: Manage the entire order fulfillment process, including order confirmation, packaging, and shipping. Ensure timely and accurate delivery to customers.
• Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and processing returns and refunds. Maintain a high level of customer satisfaction.
• Sales Analysis: Analyze sales data and trends to identify opportunities for growth and improvement. Prepare regular reports on sales performance and present findings to management.
• Marketing Support: Collaborate with the marketing team to implement promotional campaigns and discounts. Assist in the creation of engaging content for social media and email marketing.
• Competitive Analysis: Monitor competitor activities and pricing strategies. Provide insights and recommendations to stay competitive in the market.
• SEO & SEM Optimization: Optimize product listings for search engines and manage paid advertising campaigns to drive traffic and increase sales.
• Platform Management: Stay updated with the latest features and policies of e-commerce platforms. Ensure compliance with platform guidelines and best practices.

Job Types: Full-time, Permanent

Pay: ?8,086.00 - ?28,771.61 per month

Benefits:

• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person