Job Description

An eCommerce specialist is responsible for the online sales and presence of a business. Here is a detailed job profile for an eCommerce specialist:

### Key Responsibilities

1. Website Management:

- Manage and update the company's eCommerce website.

- Ensure the website is user-friendly, visually appealing, and optimized for search engines (SEO).

- Monitor website performance and troubleshoot issues.

2. Product Management:

- Oversee the listing of products, including product descriptions, images, pricing, and inventory levels.

- Ensure product information is accurate and up-to-date.

3. Digital Marketing:

- Develop and execute digital marketing campaigns, including email marketing, social media marketing, pay-per-click (PPC) advertising, and affiliate marketing.

- Use SEO and content marketing strategies to drive organic traffic to the website.

4. Data Analysis:

- Analyze website traffic and sales data to identify trends and opportunities for improvement.

- Use tools like Google Analytics to track and report on key performance indicators (KPIs).

5. Customer Experience:

- Ensure a seamless shopping experience for customers.

- Manage customer service issues related to online sales, including handling inquiries, returns, and complaints.

6. Sales and Conversion Optimization:

- Implement strategies to increase conversion rates and average order value.

- Test and optimize different elements of the website, such as layout, calls-to-action, and checkout process.

7. Technology and Tools:

- Utilize eCommerce platforms (e.g., Shopify, Magento, WooCommerce) and tools (e.g., CRM systems, marketing automation tools) effectively.

- Stay updated with the latest eCommerce trends and technologies.

### Skills and Qualifications

- Education: Bachelor's degree in marketing, business, information technology, or a related field.

- Experience: Experience in eCommerce, digital marketing, or a related field.

- Technical Skills: Proficiency in eCommerce platforms, SEO, Google Analytics, and digital marketing tools.

- Communication Skills: Excellent written and verbal communication skills.

- Attention to Detail: Meticulous with a strong focus on accuracy and quality.

### Personal Attributes

- Creativity: Ability to think creatively and come up with innovative solutions.

- Adaptability: Ability to adapt to a fast-paced and ever-changing digital landscape.

- Customer Focus: Commitment to providing an excellent customer experience.

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Experience:

• E-commerce: 2 years (Required)
• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 20/07/2024