Job Description

Position Overview:
We are looking for an enthusiastic and detail-oriented E-commerce Executive to oversee and manage our online sales platforms, ensuring seamless operations, improved product visibility, and increased sales. The ideal candidate should have hands-on experience with e-commerce platforms, a customer-centric approach, and a knack for data analysis and problem-solving.

Key Responsibilities:

Product Listing & Management:

Create, upload, and manage product listings on e-commerce platforms such as Amazon, Flipkart, and the company website.

Ensure product descriptions, pricing, and images are accurate, optimized, and up-to-date.

Order Management:

Monitor orders, returns, and customer inquiries to ensure prompt resolution.

Coordinate with logistics partners for smooth delivery and returns processes.

Inventory Management:

Track stock levels and ensure timely updates on e-commerce platforms to avoid stockouts or over-listings.

Collaborate with the inventory team for accurate forecasting and replenishment.

Sales Performance Optimization:

Monitor sales data and analyze platform performance to identify trends and areas for improvement.

Work on SEO strategies, keywords, and campaigns to improve product visibility and ranking.

Customer Support:

Address customer reviews, feedback, and queries in a professional and timely manner.

Work towards improving customer satisfaction ratings on platforms.

Reporting & Analytics:

Prepare regular performance reports with insights on sales, traffic, and conversions.

Suggest data-driven strategies to improve sales and customer experience.

Key Skills & Qualifications:

• Bachelor's degree, or a related field.
• 1-3 years of experience in managing e-commerce operations.
• Proficiency in platforms such as Amazon Seller Central, Flipkart Seller Hub, Shopify, or similar.
• Strong understanding of digital marketing strategies, SEO, and analytics tools.
• Excellent communication and problem-solving skills.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Knowledge of inventory management and order fulfilment processes.

Additional Details:

• Location: Mohan Nagar, Ghaziabad
• Salary Range: 20K-30K
• Working Hours: 9:30 AM - 6:00 PM, Monday to Saturday
• Reporting to: E-Commerce Head

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Experience:

• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person