Job Description

Job Summary:

The eCommerce Manager will be responsible for managing and enhancing our online sales channels, ensuring a seamless customer experience, and driving revenue growth. This role requires a strategic thinker with hands-on experience in eCommerce platforms, digital marketing, and data analysis within the dental products sector.

Key Responsibilities:

1. eCommerce Strategy and Management:

- Develop and implement the eCommerce strategy to achieve sales targets and growth.

- Oversee the day-to-day operations of the eCommerce platform, ensuring a smooth and efficient process from order placement to fulfillment.

2. Website Optimization:

- Manage and optimize the company's eCommerce website for user experience, SEO, and conversion rate optimization.

- Collaborate with the web development team to implement necessary updates and improvements.

3. Digital Marketing:

- Plan and execute digital marketing campaigns, including email marketing, social media, PPC, and SEO.

- Analyze and report on the performance of digital marketing campaigns, adjusting strategies as necessary to maximize ROI.

4. Product Management:

- Coordinate with the product development team to ensure accurate and timely product listings, descriptions, pricing, and promotions.

- Manage inventory levels to prevent stockouts and overstock situations.

5. Customer Experience:

- Enhance the customer journey by providing exceptional service and support, addressing customer inquiries, and resolving issues promptly.

- Implement customer feedback mechanisms to continually improve the online shopping experience.

6. Data Analysis and Reporting:

- Utilize analytics tools to monitor website performance, sales data, and customer behavior.

- Prepare regular reports on eCommerce metrics, presenting insights and recommendations to senior management.

7. Collaboration and Leadership:

- Work closely with cross-functional teams, including sales, marketing, customer service, and logistics.

- Lead and mentor the eCommerce team, fostering a collaborative and high-performance culture.

Qualifications:

- MININMUM 1 YEAR OF EXPERIENCE.

- Bachelor's degree in Marketing, Business, or a related field.

- Proficiency in Google Analytics, SEO, PPC, and other digital marketing techniques.

- CANVA, CORELDRAW, PHOTOSHOP, MS OFFICE.

Benefits:

- Competitive salary and performance-based bonuses.

- Friendly and collaborative work environment.

NOTE: FEMALE CANDIDATES WILL BE GIVEN PREFERANCE.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Roorkee, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)