Job Description

Key Responsibilities:

1. E-Commerce Platform Management:

• Oversee day-to-day operations of e-commerce platforms such as Shopify, Amazon, eBay, or other relevant sites.
• Create, update, and manage product listings with optimized titles, descriptions, and images.
• Ensure accurate inventory management, product pricing, and availability.

2. Product and Content Optimization:

• Continuously optimize product listings, ensuring they are SEO-friendly and aligned with current market trends.
• Conduct competitive research to identify industry trends and implement best practices for product visibility.

3. Sales Strategy & Campaigns:

• Plan and execute online sales campaigns, promotions, and seasonal offers.
• Monitor sales performance, identify opportunities for growth, and recommend actions to improve results.

4. Customer Experience & Support:

• Handle customer inquiries, complaints, and returns efficiently, maintaining a high level of customer satisfaction.

5. Digital Marketing & Traffic Generation:

• Collaborate with digital marketing teams to drive traffic to e-commerce platforms through PPC campaigns, social media marketing, email campaigns, etc.
• Analyze website traffic, conversion rates, and customer behavior to improve e-commerce strategies.

6. Performance Analysis & Reporting:

• Regularly track and analyze key performance metrics (sales, traffic, conversion rate, etc.).

7. Market Research:

• Conduct market research to understand customer preferences, purchasing trends, and competitors.
• Recommend new product categories or ideas based on market insights.

Qualifications:

Fresher:

• Bachelor's degree in Business, Marketing, IT, or related field.
• Basic understanding of e-commerce platforms and digital marketing concepts is a plus.
• Strong analytical skills and attention to detail.
• Good communication skills and the ability to work in a team.

Experienced:

• 1-3 years of hands-on experience in e-commerce management, digital marketing, or a related field.
• Familiarity with major e-commerce platforms (Shopify, Amazon, eBay).
• Strong knowledge of SEO, SEM, and other online marketing tools.
• Proven track record of improving sales and conversions on e-commerce platforms.
• Excellent communication, organizational, and problem-solving skills.

Job Type: Full-time

Pay: From ?15,000.00 per month

Schedule:

• Day shift

Experience:

• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person