Job Description

Job Overview

We seek an experienced and driven E-commerce Executive to manage and optimise our presence on Amazon, eBay, and other online marketplaces. The ideal candidate will have 2-3 years of experience in marketplace management, with a proven track record of driving sales growth through effective product listings, pricing strategies, and promotional activities. This role involves managing multiple online platforms to maximise visibility, improve product rankings, and ensure a seamless buying experience for our customers.

Roles and Responsibilities

• Marketplace Management : Oversee and manage day-to-day operations across multiple online marketplaces such as Amazon, eBay, and others, ensuring all product listings are accurate, optimised, and up to date.
• Product Listings : Create, optimise, and maintain high-quality product listings, ensuring accurate titles, descriptions, images, and specifications that align with marketplace standards.
• Pricing Strategy : Implement competitive pricing strategies across all marketplaces to maximise sales while maintaining profit margins. Monitor competitor prices and adjust pricing as necessary.
• Inventory Management : Work closely with the inventory and fulfilment teams to reflect accurate stock levels on each marketplace and prevent stockouts or overselling.
• SEO and Keywords : Conduct keyword research to optimise listings for marketplace search engines, improving organic visibility and product rankings.
• Promotional Campaigns : Plan and execute promotional campaigns, including discounts, deals, and sponsored ads to drive traffic and sales across various marketplaces.
• Performance Analysis : Track, analyse, and report on key performance indicators (KPIs) such as sales, traffic, conversion rates, and product rankings. Use insights to optimise listings and identify growth opportunities.
• Customer Service : Monitor and respond to customer queries, reviews, and feedback in a timely and professional manner, ensuring excellent customer service across all platforms.
• Order Fulfilment : Coordinate with fulfilment teams to ensure timely order processing, shipping, and delivery, adhering to the standards and policies of each marketplace.
• Compliance : Stay updated with marketplace policies, rules, and regulations (e.g., Amazon's FBA requirements and eBay's listing guidelines) to ensure compliance and avoid penalties.
• Competitor Analysis : Conduct regular competitor analysis to identify opportunities for growth, new product ideas, and trends that could impact our marketplace strategy.

Must-Have Qualifications

• 2-3 years of experience managing Amazon, eBay, or other online marketplaces, with a strong understanding of each platform's algorithms, features, and selling processes.
• Proficiency in creating and optimising product listings for SEO and marketplace search engines.
• Strong understanding of inventory management, pricing strategies, and sales analytics.
• Experience in running and managing promotional campaigns, including pay-per-click (PPC) ads on Amazon and eBay.
• Excellent communication and problem-solving skills, with the ability to efficiently handle customer queries and issues.
• Familiarity with marketplace analytics tools and dashboards (e.g., Amazon Seller Central, eBay Seller Hub).
• Ability to multitask and manage time effectively, particularly when handling multiple marketplaces simultaneously.
• Strong attention to detail and organisational skills.

Good-to-Have Skills

• Experience with multi-channel selling tools to manage inventory, listings, and orders across different marketplaces.
• Knowledge of Fulfilled by Amazon (FBA) processes and requirements.
• Experience in working with other global marketplaces.
• Basic understanding of digital marketing strategies that complement marketplace selling (e.g., email marketing, social media promotions).
• Familiarity with data analysis tools like Google Analytics or Excel for advanced reporting and sales trend analysis.
• Understanding of VAT implications and tax regulations related to selling on different marketplaces.

Salary: 25k to 38k

Location: In office

Shifts: UK Time

Employment type: Full time

Job Type: Full-time

Pay: ?25,000.00 - ?38,000.00 per month

Schedule:

• Day shift
• Morning shift
• UK shift

Experience:

• E-commerce: 2 years (Required)
• total work: 3 years (Required)

Work Location: In person