Job Description

Job Summary:

We are seeking an E-commerce Executive to join our team. The successful candidate will be responsible for managing and executing our e-commerce strategy, driving online sales growth, and improving the overall customer experience.

Key Responsibilities:

1. E-commerce Operations:

- Manage and maintain our e-commerce platform, ensuring smooth operations and resolving technical issues.

- Coordinate with internal teams (e.g., marketing, logistics) to ensure seamless execution of online sales and promotions.

2. Product Management:

- Assist in product listing, categorization, and merchandising on the e-commerce platform.

- Ensure accurate and up-to-date product information, pricing, and inventory levels.

3. Order Management:

- Process and manage online orders, ensuring timely and accurate fulfillment.

- Resolve customer complaints and issues related to orders and shipping.

4. Marketing and Promotion:

- Collaborate with the marketing team to develop and execute online marketing campaigns and promotions.

- Analyze campaign performance and provide insights for future improvements.

5. Analytics and Reporting:

- Monitor and analyze e-commerce metrics (e.g., sales, conversion rates, customer acquisition costs).

- Provide regular reports and insights to stakeholders, highlighting trends, opportunities, and challenges.

6. Customer Service:

- Respond to customer inquiries and resolve issues in a timely and professional manner.

- Ensure high levels of customer satisfaction and loyalty.

Requirements:

1. Education: Bachelor's degree in Business Administration, Marketing, or a related field.

2. Experience: 1-3 years of experience in e-commerce, digital marketing, or a related field.

3. Skills:

- Proficient in e-commerce platforms (e.g., Shopify, Magento).

- Strong analytical and problem-solving skills.

- Excellent communication and customer service skills.

- Ability to work in a fast-paced environment and prioritize multiple tasks.

4. Tools and Software:

- Familiarity with Google Analytics, social media advertising platforms, and email marketing tools.

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work with a dynamic and growing e-commerce team.

3. Professional development and training opportunities.

4. Flexible working hours and remote work options.

If you are a motivated and detail-oriented individual with a passion for e-commerce, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person