Job Description

Job Title: E-commerce executive

Location : NIA Phase 2, New Delhi 110028

About Us:

SellingOS is a leading digital marketing agency based in New Delhi. We specialize in providing top-notch services to empower ecommerce businesses. With a professional tone of voice, SellingOS is your ultimate partner for unleashing the full potential of your online ventures. We offer a comprehensive suite of services including ecommerce account management on platforms like eBay, Amazon, Flipkart, Meesho, Etsy, Walmart, and Joom, as well as seamless website development. Trust SellingOS to provide exceptional ecommerce enablers that will elevate your business to new heights and propel your sales growth..

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We are looking for a dynamic and experienced Key Account Manager to join our team. This is a full-time on-site role for an E-commerce Team Leader and account manager located in New Delhi. He will be responsible for the day-to-day management and coordination of the e-commerce team. This includes overseeing the account management on various platforms, ensuring excellent customer service, driving sales, and effectively communicating with team members and clients.

Key Responsibilities :

Managing Key Accounts: Develop and maintain relationships with key clients, ensuring their needs are met and addressing any concerns.

Sales and Revenue Generation: Drive sales and revenue growth through key accounts by identifying opportunities and developing strategies.

Product and Service Understanding: Have a deep understanding of the products and services offered, as well as the industry and market trends.

Negotiation and Contracts: Negotiate contracts and terms with key accounts to maximize profitability and meet company objectives.

Strategic Planning: Develop and implement strategic plans for key accounts to achieve sales targets and growth objectives.

Collaboration: Collaborate with internal teams, such as marketing, product development, and customer service, to ensure the needs of key accounts are met.

Data Analysis: Analyze sales data and market trends to identify opportunities for growth and optimization.

Problem Solving: Address any issues or concerns raised by key accounts in a timely and effective manner.

Reporting: Provide regular reports and updates to management on key account performance and activities.

Customer Service: Ensure excellent customer service and satisfaction among key accounts.

Requirements:

Bachelor's degree in related or any field.

Proven experience in key account management, sales, or a related field. Strong communication and negotiation skills.

Excellent analytical and problem-solving abilities. Ability to work independently and as part of a team. Proficiency in MS Office and CRM software.

Knowledge of the ecommerce industry and marketplace dynamics.

Benefits:

Competitive salary Performance-based incentives Paid time off

Professional development opportunities

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Schedule:

• Day shift
• Night shift

Experience:

• E-commerce: 1 year (Required)
• total work: 3 years (Preferred)

Work Location: In person