Job Description

Job Title: E-Commerce Executive

Location: Saket, Delhi

We are seeking an experienced and talented e-commerce executive to join our dynamic team. Candidate will play a pivotal role in optimizing our online business operations and delivering exceptional customer service. As an e-commerce executive, you will maintain all our sales touch points -- website, online marketplaces, and aggregators -- and oversee online sales, manage stock inventories, and optimize the overall customer experience.

Responsibilities:

• Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
• Optimize end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
• Manage and maintain e-commerce platforms (Flipkart, Amazon etc) and Need to handle product listings, pricing and inventory management.
• Enhance customer experience by working closely with other departments, such as marketing, content and customer service.
• Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales.
• Analyze data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
• Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals with stakeholders.
• Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.
• Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.

Required skills and Qualifications

• 3+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.
• A bachelor's degree in e-commerce (preferable), digital marketing, business administration, or a related field.
• Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimize product visibility, customer engagement, and sales conversion.
• Excellent analytical skills in analyzing data, conducting market research, and understanding customer behavior to identify trends and opportunities for growth.
• Proficient communication skills, both written and verbal, with fluency in English.

Job Type: Full-time

Pay: ?35,000.00 - ?50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• E-commerce: 3 years (Preferred)
• total work: 5 years (Preferred)

Work Location: In person